The refunders tragedy that occured.

vegitobingui

So yesterday  I saw back one of the players who cheated during an event and made me cause  to lose  first  spot because that player  cheated  hes way to Nr.1 spot by refunding. I lost  first place because refunders and left me with the incomplete sword just 80 fragments. So I messaged  this to the helpdesk  and they gave me an dumb reason and why the guy is back in the game. An permanent ban is an permanent  ban it doesnt  matter  if he pays all the money back  I still  LOST MONEY and didnt  get my  sword  either you guys  permanent ban him or give me my last 20 fragments  of my Thunder Haze sword. this is so unfair not just for me but other players  also. And the 1k rubies dont make up for the fact  he stole my sword after me spending  180+ euros. Give me my 20 Thunder Haze Fragmentss  FFS man I'm so mad. The players name is CET66-Gr1ncH imma put it out here so everyone  knows  who  he is and the other one was  CET66-toogood  haven't  seen him back yet  cos uh  he didnt  pay hes refund  back I want justice  give me  my sword.

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laka khan

Dear vegitobingui,

We wre sorry for the inconvenience it has caused you,
We moderators can not help in this kind of issue,
What we can do is forward this to our superiors, hopefully they might be able to do something for You,
Kindly please provide me your ingame name as well as the server number with region.

Regards,
Eoc Mod Laka khan

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