Payment failed thru Paypal

anastasia264 · Post time 2020-3-8 22:30:41

I tried to recharge to buy a monthly card through Papal and the payment failed. It's not an issue with my bank, because after multiple tries, I added money to a prepaid card that was already connected to my Paypal account. That did not work either. I called Paypal and they said it was an issue with the merchant. I also made a purchase on another site through Paypal with no issue. I'd appreciate some assistance.Thank you.

Novinha K121

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skelheaton · Post time 2020-3-8 22:34:54

Dear Lady/Lord Novinha,

I will have a word with thedevs about that situation and open a support ticket for you in order to try and get this sorted out.

Thank you for your patience and for reaching out to us!

Regards

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anastasia264 · Post time 2020-3-8 23:08:36

Thank you.

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skelheaton · Post time 2020-3-9 22:44:12

Dear Lady Anastasia,

I haven't heard about any issues lately regarding Gtarcade and payments related potential problems.

Can I have your Kingdom # and your In game name to open a ticket for you please?

Regards

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eatscat_5233 · Post time 2020-3-12 18:05:18

The game just steals from you period as they know PayPal does not cover or refund money for On line Gaming..Part of their Policy. The Game's Policy is "NO REFUNDS" so no matter what you lose the money & get nothing in return. Total scammers & thieves

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