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Unresolved Tickets Breaking Moral

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victormikesco
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Post time 2020-3-11 19:40:23 | Show all posts |Read mode
Unresolved Tickets Breaking Moral Reply:4| View:235
Ticket Number Date/Time
7992977 2020/02/25 19:45:13
7997872 2020/03/03 04:38:30
(Both tickets sent as 3 day ticket options)
This seems like it should be an open and shut case, using other player's accounts to their objection, asking for the banking information of other players to get around GT Arcade and Hong Kong Financial Regulations, worst offense is using another players account to delete entire membership of an enemy Alliance.

People are tired of it. It seems the offending personality loves rubbing it in as if breaking rules without consequence is half their fun. People are quitting the game or leaving for other server kingdoms. We had 92 Members in our Alliance before the offender deleted them all but the top tier.

Any assistance in making sure the TOS is followed would be grately appreciated. These personality types aggressively working to break and get around rules have to be wrecking the game planning and modelling, ultimately taking money away from GT Arcade and Hong Kong.
Thank you for your time and attention.


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 victormikesco Last edit in 2020-3-11 19:40:23

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victormikesco
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 Author| Post time 2020-3-11 19:40:24 | Show all posts
Thank you for your time and attention.
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 victormikesco Last edit in 2020-3-11 19:40:24

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semli
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Post time 2020-3-11 19:43:38 | Show all posts
Ach ich warte nun schon drei Monate auf eine Antwort von denen...
Kannste vergessen und die Supportmailadresse auf der Homepage landet nach ein
paar Tagen als MailerDaemon wieder bei dir.

Die bekommen von mir gar kein Geld mehr.
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  • I believe the offending player is counting on that type of delay and taking advantage of the company.
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    2020-3-11 23:33  Reply

 semli Last edit in 2020-3-11 19:43:38

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victormikesco
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 Author| Post time 2020-3-19 10:42:32 | Show all posts
And another unrelated response admonishing the multiple victims but nothing about the offender facing any consequences. No credibility for TOS or any rules being enforced, why bother? I've joined the other complainants in quitting and deleting desktop app. GT Arcade does not bring joy. You cost per customer acquisition just went up again.
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 victormikesco Last edit in 2020-3-19 10:42:32

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thunderfury
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Post time 2020-3-19 14:15:06 | Show all posts
Dear victormikesco,
Sorry to hear about your tickets. I will send in a delayed ticket escalation for you and I hope you hear back soon.
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 thunderfury Last edit in 2020-3-19 14:15:06

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