Account missing

mkwuest_8034 · Post time 2020-3-11 23:43:15

Griff, S1247, on a mac

When I tried to log in Griff today, it would not load. I tried to log in with facebook and it said account not found. Please restore Griff so I can do tycoon!

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jazzygirl · Post time 2020-3-12 01:32:55

Edited by jazzygirl at 2020-3-12 01:59

Hello Griff,
can you use a different browser to try to log in, we have tested it, and the server does work, make sure you give adobe flash permission to work.
~Jazzy

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mkwuest@hotmail.com · Post time 2020-3-12 02:03:08

Griff, S1247, on a mac GTArcade

Thanks for looking at this.

I have tried logging in on 2 different servers. I have used firefox for over a year w griff unblocking Flash, no problem. Even after reset last night it worked. I tried on Brave and it said...no account., just like firefox. Can we chat privately? I'd like to see if I lreset my password if it will work

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mkwuest@hotmail.com · Post time 2020-3-12 02:35:10

Griff, S1247, on a mac GTArcade

Note: I have 2 other characters on the same server as griff, those have been working fine

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mkwuest@hotmail.com · Post time 2020-3-12 03:14:20

Griff, S1247, on a mac GTArcade

FIrefox will open LOA, but it cant find Griffs account. PLease reactivate, or let me know how to contact you. Thanks

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elfmaiden · Post time 2020-3-12 06:20:38

gta does not close accounts, you may have to clear cache again, or use a different browser. IE works best, or maxthon with IE settings.

Some of those chrome based browsers all use the same chrome settings as your native chrome installation, so, try using a portable version, or make sure you have the settings separate for each instance of gta per toon.

IE does something similar, so, if using a Trident based browser, use a portable version, or make sure the settings are separate as i explained above.

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mkwuest@hotmail.com · Post time 2020-3-12 06:31:50

Thanks. I do those things already. AS far as I know, IE doesnt work on Mac. This whole mess started when the browsers blocked flash. And your GTA Desktop wont work on Mac because Apple hasnt approved it (Have you worked with Apple to get it approved? I cleared the history. NO change. I used a new browser (Brave) with NO history. It said account doesnt exist. My only thought is that either I am not using a corret password or email or someone hacked Griff & changed the password. So
1) can you check if Griff is being used and
2) if not Please get in touch with Gordan S1247 via email or here & help me verify the email & tell me how to reset the password..

This is svery upsetting. I have years of work & $$ spent on Griff & will probably give up the game if this isnt resolved

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elfmaiden · Post time 2020-3-12 06:40:00

You can try going into your forum account here, then setting a recovery email.

I think that is the only way you can change your password.

But in your SS above, it was saying it didn't recognize the email.

I've had this happen also, but if I sign in from one of the other log in options.. there's a small one top right of screen, that is not a pop-up like the one u show, I can log in thru that.

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mkwuest@hotmail.com · Post time 2020-3-12 08:04:27

Thanks, I've tried logging in with google & facebook, but it still says NO account with that email. I guess I dont see the top right area you mentioned

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mistraven · Post time 2020-3-12 12:35:09

Hi there as Elf said, GTA does not close accounts and your screenshot shows the mail as not being recognized.
Please make sure it is the right email for the account you are trying to load

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