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Hero League is not updating

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kd100lbc
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Post time 2020-3-17 15:27:53 | Show all posts |Read mode
Hero League is not updating Reply:5| View:794
Edited by kd100lbc@gmail.com at 2020-3-17 15:27

Hi, on server S1056-Neria, Hero League is not updating. the top 2 are still fighting even though the event ended 3 days ago



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 kd100lbc Last edit in 2020-3-17 15:27:53

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rassei
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Post time 2020-3-17 17:37:28 | Show all posts
Hello kd100lbc,

If everyone got the rewards its just a visual issue and prob won˙t happen again. If they did not get the rewards they need to send in a Ticket.


Best Regards,RASSEI LOA3 Junior Mod

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 rassei Last edit in 2020-3-17 17:37:28

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Post time 2020-3-18 04:50:13 | Show all posts
Edited by rassei at 2020-3-18 08:15

Hello kd100lbc,

Please don˙t use quick reply, as it does not show up as new post. It takes up to 3 working days for the ticket to be answered. If the top 2 did not get the rewards they might have to contact support or come here by themselves. 1 of them is enough, as if one did not get the other also did not. Also if you do not get an answer in 3 working days come back and give me the ticket id and i˙l file it as delayed. PS: Did the rest get the rewards for the rank they achived?

Best Regards,RASSEI LOA3 Junior Mod
  
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 Author| Post time 2020-3-18 15:20:56 | Show all posts
some did not...
ok on the quick reply ;)
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 kd100lbc Last edit in 2020-3-18 15:20:56

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Post time 2020-3-18 17:04:28 | Show all posts
Hello kd100lbc,

I will need one of the affected to come here or on discord if its not resolved trough the ticket.

Best Regards,RASSEI LOA3 Junior Mod

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Post time 2020-3-21 00:34:36 | Show all posts
Hello kd100lbc,

Just an update, we got a report from another server about a similar situation and the devs will check tomorrow. Once they find the issue and fix it, the hero league on your server should be resolved too.  

Best Regards,RASSEI LOA3 Junior Mod
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