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help with MacOS can't play using client

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low chenyen
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Post time 2020-3-22 21:00:50 | Show all posts |Read mode
help with MacOS can't play using client Reply:1| View:174
Good evening. Can anyone help me with my problem? After i downloaded and open GTarcade cllient on my MacBook, and click 'PLAY NOW'. It takes a while to loading screen with the word 'Please wait while we update your game'. Then, No more.
Please refer to attached Screenshot for what happen after the loading page. Anyone can help me?
Thanks.


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 low chenyen Last edit in 2020-3-22 21:00:50

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starface
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Post time 2020-3-23 13:28:29 | Show all posts
Hi there!

Thank you for contacting us and sorry you are facing this issue.

Unfortunately I will have to begin with a cliche question:
Have you tried uninstalling and reinstalling the client?
If you haven't please do so and let us know if the issue still persists.

Cheers!
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 starface Last edit in 2020-3-23 13:28:29

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