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Kindly help pls mods xD

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elthrein
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Post time 2020-3-24 19:33:38 | Show all posts |Read mode
Kindly help pls mods xD Reply:8| View:505
so i got this code from entering events, but when i tried to redeem it in my game it says database error.
is this my acc's problem or is there any other reason?
thanks in advance !
IGN : Elth
Server : 1455
Platform : GTarcade
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 elthrein Last edit in 2020-3-24 19:33:38

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- auror -
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Post time 2020-3-24 19:57:21 | Show all posts
I will have this checked
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 - auror - Last edit in 2020-3-24 19:57:21

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elthrein
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 Author| Post time 2020-3-24 20:05:56 | Show all posts
thank you!
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 elthrein Last edit in 2020-3-24 20:05:56

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- auror -
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Post time 2020-3-24 20:07:35 | Show all posts
Edited by - auror - at 2020-3-24 20:08

Hey there, I will advise you to directly contact the moderator who sent you the code through PM and provide the details. Send a screenshot showing the database error, also exactly which code that is not working and the event you participated in through PM.  
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 - auror - Last edit in 2020-3-24 20:07:35

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elthrein
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 Author| Post time 2020-3-25 11:58:59 | Show all posts
alright. will do so later, bcs idk why the code for my account (which i cant redeem) works on my other acc on different server. thanks !
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 elthrein Last edit in 2020-3-25 11:58:59

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elfmaiden
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Post time 2020-3-25 12:11:23 | Show all posts
Did u contact on facebook?
What event?
Was it here? or Facebook?
Where is the screenshot?
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 elfmaiden Last edit in 2020-3-25 12:11:23

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elthrein
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 Author| Post time 2020-3-25 15:04:30 | Show all posts
yes, i did contact on fb, but that is the 2nd time. before this, i entered 'lore-week 62' using my other forum acc, however i used my 'elth, server1455' ign there. when i get the code (which should've been for my s1455 acc), i tried to redeem it but it says database error. (sorry, didnt took screenshot). however, when i tried to redeem it on my s1433 acc, it actually got through (yes i got the resources on the code, and sadly no screenshot aswell).
for my fb event, is the shamrock. i did enter once as elth-server 1455. i got the code, and tried to redeem, however this shows up. (screenshot taken at the time)
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 elthrein Last edit in 2020-3-25 15:04:30

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 Author| Post time 2020-3-25 15:18:32 | Show all posts
nevermind, just talked with mods handling the fb page, and actually my acc's the one having problem xD thanks tho. however, if you wanna update me on this, i'll be grateful. thanks !
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 elthrein Last edit in 2020-3-25 15:18:32

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- auror -
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Post time 2020-3-25 18:15:16 | Show all posts
You're welcome
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 - auror - Last edit in 2020-3-25 18:15:16

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