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whirly fizzle
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Post time 2020-4-4 09:17:01 | Show all posts |Read mode
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Edited by whirly fizzle at 2020-4-4 09:17

Hi!

Since a couple of hours ago, I'm unable to login to the game, either using GTArcade desktop or a web browser (Firefox).
Attemping to login brings up this page in Chinese:

https://prnt.sc/rsnyd9

Which translates to:
Game of Thrones Winter Is Coming Suspension Login Announcement
The "epidemic" of global wars has overcome difficulties. In order to express our deep condolences to all the people who died in the global fight against the new crown pneumonia epidemic, all the lords in mainland China and China ’s Hong Kong, Macao and Taiwan regions will be temporarily unable to log in to the servos. Device. During this period, the system will automatically open the protective cover for global lords until 14:00 on April 5, Beijing time. After the end, we will send you the corresponding compensation. Everyone should be well guarded, let us pray for the dead and sing to the heroes. Thank you for your support and understanding. Game of Thrones Winter is coming

However, I'm located in the UK, so why is my login blocked?

Thanks for any help.

Whirly
K77
[backcolor=rgba(4, 4, 5, 0.07)]

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 whirly fizzle Last edit in 2020-4-4 09:17:01

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kylerowland
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Post time 2020-4-4 09:51:58 | Show all posts
Interesting question.
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 kylerowland Last edit in 2020-4-4 09:51:58

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whirly fizzle
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 Author| Post time 2020-4-4 10:19:35 | Show all posts
Update!

I tried logging in on my old computer (same home network)  that I've never played GOT on before and I got the same "login blocked" message in Chinese.

Then I tried logging in through a VPN and that fixed it!
I still can't login using my normal internet connection though.

So it seems for some reason, GOT thinks I'm located in China or another of the "banned" locations.
I'm Brittish and I'm located in the UK and my home network iIP address geolocates to the correct location in the UK.

Very strange.
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 whirly fizzle Last edit in 2020-4-4 10:19:35

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starface
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Post time 2020-4-4 15:08:19 | Show all posts
Hi there!

It may be a server related issue. As I understand, there's a nationwide effort in effect to curb the Corona Virus spread in China where most (if not all) non-essential online services will be temporarily unavailable. This might be the cause of the issue. Unfortunately I cannot pinpoint any further cause of the issue other than the fact that it is most definitely a server side issue.

If you wouldn't mind, could you try again on the following day to see if the issue still persists?

Cheers!
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 starface Last edit in 2020-4-4 15:08:19

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muammeryavas20...
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Post time 2020-4-4 15:24:41 | Show all posts
yanı bız şimdı 1 gun oyuna gıremıcezmı daha anlaşılır yazarmısın
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 muammeryavas20... Last edit in 2020-4-4 15:24:41

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babyphd
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Post time 2020-4-4 19:40:45 | Show all posts
Dear players,

Sorry for the inconvenience. Just let you know I'm still able to log in by desktop app. Try it to see if you can too.
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 babyphd Last edit in 2020-4-4 19:40:45

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