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neliofs
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Post time 2020-4-5 20:24:14 | Show all posts |Read mode
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I have a 120 prismatic phoenix shards but I already have that mount. Can you please ask the devs if they can exchange the prismatic phoenix shards to poltergiest shards. I am aware that it was my mistake and I know they can refuse to do it. Please try.

S1468 DJTrump

Thank you
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 neliofs Last edit in 2020-4-5 20:24:14

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celestrialinvi
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Post time 2020-4-5 21:07:37 | Show all posts
Hello there player.

I'm sorry to hear you made a mistake in game.

I'll forward your request to the devs for you and update you with their decision on whether they'll make the exchange or not.

Thank you for reading this.

~CelestrialInvi
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 celestrialinvi Last edit in 2020-4-5 21:07:37

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neliofs
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 Author| Post time 2020-4-6 13:20:55 | Show all posts
Thank you CelestrialInviTranslate, that's all I can ask for. I hope they do it.

Thank you
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 neliofs Last edit in 2020-4-6 13:20:55

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neliofs
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 Author| Post time 2020-4-8 21:50:55 | Show all posts
Can you let me know if they got back to you yet? I would really like to know what they decide. I am sure they are busy and I hope they get back to my request.

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 neliofs Last edit in 2020-4-8 21:50:55

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celestrialinvi
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Post time 2020-4-8 22:28:02 | Show all posts
Hello there player.

I got a response from the devs.

Please specify what you wanted to swap, and provide a screenshot for your request. If you have a screenshot for this, I can follow up for you.

Thank you for reading this.

~CelestrialInvi
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 Author| Post time 2020-4-10 23:44:49 | Show all posts
Sorry about the screenshots. I thought I had one. But here you go. It shows that I have 120 prismatic phoenix shards, http://prntscr.com/rwuo6f  and this other screen shot shows that I have the prismatic phoenix in my mount section. http://prntscr.com/rwur1p
If they can exchange I would like to get a 120 poltergeist shards for the trade.

Thank you

DJTrump
s1468
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 neliofs Last edit in 2020-4-10 23:44:49

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celestrialinvi
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Post time 2020-4-11 00:44:19 | Show all posts
Hello again player.

I'll follow up with the devs for you on this issue and update you with news.

Thank you for reading this message.

~CelestrialInvi
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 celestrialinvi Last edit in 2020-4-11 00:44:19

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celestrialinvi
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Post time 2020-4-16 12:38:05 | Show all posts
Hello there player.

I have finally received a response back from the devs.

Please check to see if you have received what you requested in return from the devs. If you have questions or concerns, please do not hesitate to follow up with me.

Thank you for reading this message.

~CelestrialInvi
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 Author| Post time 2020-4-16 12:40:04 | Show all posts
I was just coming on now to thank you very much. I got them in my email. I seen you were on 14 seconds before I came in here to reply.
Thank you
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 neliofs Last edit in 2020-4-16 12:40:04

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