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please let me know if you need more info to get me back to my lv 100 character.

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abzfug4gywxmbp...
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Post time 2020-5-3 03:04:45 | Show all posts |Read mode
please let me know if you need more info to get Reply:6| View:667
Edited by dragonlady at 2020-5-3 04:48

Due to Windows errors I took my system back to the default.  Now I can't get back to my LOA character.  She is Psappha Stewart 1193 ua86 my user email is phone  please let me know if you need more info to get me back to my lv 100 character.


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 abzfug4gywxmbp... Last edit in 2020-5-3 03:04:45

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pineapples
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Post time 2020-5-3 06:17:15 | Show all posts
hey Psappha, if you could give more details as to why you cant get back to your toon. Do you need to re-download the client app?? and in the future please do not post personal info ( email and phone numbers) If we need this info we will request it via pm. If you can provide a screenshot to help explain what exactly the problem is, we will do all we can to help you gain access to your toon again.
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 pineapples Last edit in 2020-5-3 06:17:15

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xbird
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Post time 2020-5-4 20:19:49 | Show all posts
OP's original server number i think is incorrect, I'm on UB-86 with Psappha and we merged with Stewart and another server, mine was Fred 1193.
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 xbird Last edit in 2020-5-4 20:19:49

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bofu
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Post time 2020-5-5 00:36:02 | Show all posts
Hi Psappha,

Am hoping that xbird may have the solution for you there... If your original server was indeed Stewart then please try logging in to server 1192 not 1193.

Hope this works for you
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 bofu Last edit in 2020-5-5 00:36:02

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xbird
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Post time 2020-5-5 07:29:55 | Show all posts
She's back in the game
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 xbird Last edit in 2020-5-5 07:29:55

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spiritwinter
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Post time 2020-5-5 07:33:49 | Show all posts
Hello all, I fixed Psappha's problem and she is back in game. Thank you all very much for your help and suggestions

Winter
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 spiritwinter Last edit in 2020-5-5 07:33:49

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Post time 2020-5-5 12:22:06 | Show all posts
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 mistraven Last edit in 2020-5-5 12:22:06

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