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Missing redeem in Netherworld Intrude

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ilovequests
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Post time 2020-5-12 00:38:10 | Show all posts |Read mode
Missing redeem in Netherworld Intrude Reply:4| View:310
Why is Redeem disabled?
IGN: Akiyama
Server: S218-Cherry-EU


Why is the Realm Button missing?
IGN: Akiyama
Server: S218-Cherry-EU
Ticket-No.: #7986264 and #8040886






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 ilovequests Last edit in 2020-5-12 00:38:10

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rassei
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Post time 2020-5-12 02:45:59 | Show all posts
Hello ilovequests,

I˙l ask the devs to look into it.

Best Regards
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 rassei Last edit in 2020-5-12 02:45:59

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wolfyrider1
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Post time 2020-5-12 10:22:20 | Show all posts
realm is missing because you have hide icons checked in assistant. when you open assistant go into settings and unclick the hide icons
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 wolfyrider1 Last edit in 2020-5-12 10:22:20

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ilovequests
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 Author| Post time 2020-5-12 11:24:14 | Show all posts
Thank you wolfyrider1, that was it. Obviously you know more about the game than moderators and support together.

Of course, Netherworlds Intruder is now removed from Events and the items go stale in the inventory. Noone is missing the 2k diamonds.
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 ilovequests Last edit in 2020-5-12 11:24:14

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rassei
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Post time 2020-5-12 15:37:51 | Show all posts
Hello ilovequests,

The items were redeemed for you. They took the tickets and gave you the diamonds.

Best regards.  
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 rassei Last edit in 2020-5-12 15:37:51

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