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Response to Tickets submitted and Behavior of Agents

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depressor
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Post time 2020-5-15 23:01:53 | Show all posts |Read mode
Response to Tickets submitted and Behavior of Ag Reply:6| View:808


Hi All, just wanted to touch upon some issues with regards to submission of tickets and the behavior of agents responding to the tickets. Somehow I have been lucky to have CK as my agent and he has NOT resolved even a single issue. What to talk of issue I feel he has absolutely no idea what he is talking about. Just sharing to get some ideas that whether you all are facing the same issues or is it just me?

Thanks
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 depressor Last edit in 2020-5-15 23:01:53

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jga7e
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Post time 2020-5-31 18:12:02 | Show all posts
We can˙t help

we know
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 jga7e Last edit in 2020-5-31 18:12:02

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rassei
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Post time 2020-5-17 03:04:16 | Show all posts
Hello depressor,

I˙m sorry you have a bad experience with the support staff, if you want you can join the LOA3 Discord where we can open a support room and see if we can figure out what the problem is in your issue.

Best Regards
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 rassei Last edit in 2020-5-17 03:04:16

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depressor
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 Author| Post time 2020-5-17 07:39:15 | Show all posts
Dear Rassei,

Many thanks for your kind words. I will definitely join the LOA3 discord as soon as I get some time to raise the issue. I am sure there are many who have problems with the response to tickets but due to language barriers/constraints are unable to put things forward.

Thank you once again.

Regards, B

Bandit s-643
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 depressor Last edit in 2020-5-17 07:39:15

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jga7e
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Post time 2020-5-30 05:25:15 | Show all posts
u not alone CK only anoy u
and if u report him/her u also never hear anything
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 jga7e Last edit in 2020-5-30 05:25:15

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Post time 2020-5-30 05:40:59 | Show all posts
Edited by rassei at 2020-5-30 05:55

Hello jga7e,

We can˙t help with CK, but if you tell us what problem you have we might be able to help you. We can help with almost everything except recharge problems, that needs to go trough the tickets and recharge is the one word she does understand. You can also come to the LOA 3 Discord where i can oppen a support room so you can present your cases with CK and i can then forward it to the devs.

Best Regards
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 rassei Last edit in 2020-5-30 05:40:59

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gulu5957
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Post time 2020-6-5 03:23:56 | Show all posts
herseyın en ıyısını yaparsınız
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 gulu5957 Last edit in 2020-6-5 03:23:56

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