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roky thatyoukn...
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Post time 2020-5-16 16:18:30 | Show all posts |Read mode
G points gifts Reply:84| View:1088
hey LOA

have to ask you about LOA app and G-points... yesterday i did collect for 4 posible gifts.... 1 of them was for free... 2 of them for 280 points and 1 for 80 points (G-points). now problem is i havent recieve them in game mail yet ??  after those 4 i got only 2 others that wasnt on that list and i collected those 2 that were both free.  can someone check where are those 4 gifts ?? all of them showing my server Ravenfall 1362 and name OMGitsME ... what should be ok.

for the fact i didnt get them is because i dont have lvl9 cherubstone or lvl 10 fuse gem and so on.... have 2 SS to show you what i mean..

ty for all the help

server: Ravenfall 1362
Platform: GTArcade
IGN: OMGitsME
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 roky thatyoukn... Last edit in 2020-5-16 16:18:30

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Ωsiris
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Post time 2020-5-16 19:01:08 | Show all posts
There could be a delay in getting the rewards. Please check your in game mail at a later time.

    If you still do not get them, please make a screenshot of your in game mail and we will have it reported.


   Thank you and have a great day!
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 Ωsiris Last edit in 2020-5-16 19:01:08

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roky thatyoukn...
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 Author| Post time 2020-5-17 04:08:29 | Show all posts
ok TY... for now still nothing… Will wait 1 more day and Will report again… i am actualy collecting from my mail... but as i said .. there were only 2 free gifts… other 4 still not …

cya tomorrow

OMGitsME
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 roky thatyoukn... Last edit in 2020-5-17 04:08:29

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pineapples
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Post time 2020-5-17 06:19:23 | Show all posts
Hey roky, please post an updated screenshot of all the pages in your game mail. Thank you in advance for your patience and understanding.
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 pineapples Last edit in 2020-5-17 06:19:23

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 Author| Post time 2020-5-17 17:23:13 | Show all posts
Edited by roky thatyouknow at 2020-5-17 17:28

hey hey…. i can not post you my mail (because it is always empty, i am always cleaning it) but still did screen shots and mark what i havent got.

so to add, last pic 2 giftpacs i got, and both were free, then there are 4, i still havent received... i mark all 4 of them ... and sorry as i said, my mail is empty, and i am 100% those 4 gifts werent in my mail or anywhere else.. cause other wise i would have lvl9 cherubstone and few more resorces. please give a look if you can and thank you. OMGitsME


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 roky thatyoukn... Last edit in 2020-5-17 17:23:13

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Post time 2020-5-17 18:07:38 | Show all posts
   For future references please do not delete mails (they disappear after some time, so you don't really have to do that).
           I will report your issue nontheless but it might take some time before devs check your story.
       Please tell us if you experience the same issue next time when you collect Desktop App rewards.
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 Ωsiris Last edit in 2020-5-17 18:07:38

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roky thatyoukn...
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 Author| Post time 2020-5-18 01:10:30 | Show all posts
thank you for your help… Will let you know if i receive or not any gifts from my isue and in my future... i know i am not alone on this… my friend from same server have same problems.. not all the time, but sometimes.

thank you again for replying and reporting )
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 roky thatyoukn... Last edit in 2020-5-18 01:10:30

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bofu
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Post time 2020-5-18 01:25:29 | Show all posts
You are welcome, and yes please let us know if it happens again
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 bofu Last edit in 2020-5-18 01:25:29

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 Author| Post time 2020-5-19 15:39:28 | Show all posts
Edited by roky thatyouknow at 2020-5-19 15:40

hey hey

have to say i still havent recieved any gift yet…. and i am sorry to say this but now it is 5 more i Will screenshot post it here… i did check what name is on before claim gifts.. and it was OMGitsME and server Ravenfall 1362 … so i dont know why i am not recieving in game mails …

my SS are


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 roky thatyoukn... Last edit in 2020-5-19 15:39:28

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- auror -
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Post time 2020-5-19 19:19:11 | Show all posts
I have forwarded to Ωsiris
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 - auror - Last edit in 2020-5-19 19:19:11

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