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Missing diamonds?

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al
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Post time 2020-5-18 02:54:26 | Show all posts |Read mode
Missing diamonds? Reply:3| View:498
Edited by al@loa at 2020-5-18 03:10

hmmI haven't logged in for a long time.

Do our diamonds get put in storage or something, because they are GONE.  There is no way I have spent them all or had 0 when I left.

I've not seen anything in my mail, but please reinstate them

I've included a screenshot as proof

IGN: Alanna
Server: Decarabia (432)
Platform: Gtarcade
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 al Last edit in 2020-5-18 02:54:26

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pineapples
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Post time 2020-5-18 06:03:22 | Show all posts
Hey Alanna, do you know bout how many diamonds you had and approximately when was the last time you logged in? And to answer your question, yes your diamonds were sealed and sent to you in game mail and since it was over one month the mail was deleted. I will make a report to see about getting your missing diamonds returned. Knowing the date and amount will help speed this process up. Thank you for your patience and understanding and WELCOME BACK to LOA!!!
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 pineapples Last edit in 2020-5-18 06:03:22

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 Author| Post time 2020-5-18 11:04:08 | Show all posts
I don't know the specific date, but maybe a couple months ago I logged in briefly, but didn't check in or collect anything.  I didn't know I needed to I guess.

I don't know of a specific diamond amount, but I thought it was between 20-30k perhaps?

I'm sorry for the trouble.  I'll try to login more often.  What are the times that trigger this sort of "storage" so it doesn't happen again?

Thanks for making the report
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 al Last edit in 2020-5-18 11:04:08

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mistraven
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Post time 2020-5-18 12:14:04 | Show all posts
Hello Alanna, thanks for the info - @pineapples already made the diamond seal report for you. Hopefully it will not take more than couple days for developers to check it and return your missing diamonds.
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 mistraven Last edit in 2020-5-18 12:14:04

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