North America Forum

 Forgot password?
 立即注册
Search

We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
Website Game of Thrones Win... Support
2394 Threads / 11491 Reply
Search   Favorites  

View: 532| Reply: 5

Black Diamonds

[Copy link]

7

Threads

15

Posts

0

Credits

User

Rank: 1

Credits
0
matt.kurtz
User
Posts:15
Joined 2020-4-2
Last Visited 2020-07-16
Post time 2020-5-18 03:12:11 | Show all posts |Read mode
Black Diamonds Reply:5| View:532
I can't purchase them. I get a message that says a temporary problem occurred and try again later. I've tried several times on different days and nothing. My payment method is working. Any help?


McQuillan
K46


Translate

 matt.kurtz Last edit in 2020-5-18 03:12:11

 Support

Report
Default Signature
Reply

Use magic Report

0

Threads

1237

Posts

0

Credits

Team Lead

Rank: 7Rank: 7Rank: 7

Credits
0
pastdark
Team Lead
Posts:1237
Joined 2019-7-25
Last Visited 2020-10-25
Post time 2020-5-18 09:28:20 | Show all posts
Dear matt.kurtz,

What platform are you trying to recharge through? Is it the desktop client or Facebook or browser?  May I also have your ingame name and kingdom #.
Translate
Floor reply (1)

 pastdark Last edit in 2020-5-18 09:28:20

 Support

Report
Reply Support Not support

Use magic Report

7

Threads

15

Posts

0

Credits

User

Rank: 1

Credits
0
matt.kurtz
User
Posts:15
Joined 2020-4-2
Last Visited 2020-07-16
 Author| Post time 2020-5-19 20:26:01 | Show all posts
Still not working. And I can't put a ticket in because it says my email address isn't right. And it is the right one. I just want to recharge diamonds. Ugh.
Translate
Floor reply (0)

 matt.kurtz Last edit in 2020-5-19 20:26:01

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

0

Threads

2022

Posts

0

Credits

Team Lead

Rank: 7Rank: 7Rank: 7

Credits
0
skelheaton
Team Lead
Posts:2022
Joined 2019-5-16
Last Visited 2021-07-04
Post time 2020-5-20 01:22:45 | Show all posts
Dear Lord matt,

I will open a Support ticket for you and check wether it's Yoozoo platform or Facebook. Please bear with us while we get the answer.

Regards
Translate
Floor reply (0)

 skelheaton Last edit in 2020-5-20 01:22:45

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

0

Threads

2

Posts

0

Credits

User

Rank: 1

Credits
0
rhycter
User
Posts:2
Joined 2020-7-1
Last Visited 2020-07-20
Post time 2020-7-1 19:01:14 | Show all posts
Try contacting your bank's fraud department for permission for overseas transactions.  That is my problem, I play when the bank is closed, and the place where you buy Black Diamonds from is in Great Britain.
Translate
Floor reply (0)

 rhycter Last edit in 2020-7-1 19:01:14

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

0

Threads

2022

Posts

0

Credits

Team Lead

Rank: 7Rank: 7Rank: 7

Credits
0
skelheaton
Team Lead
Posts:2022
Joined 2019-5-16
Last Visited 2021-07-04
Post time 2020-7-2 16:06:34 | Show all posts
Dear Lord Rhycter,

Thank you for that advice, they might want to try this and in the meantime, I haven't had any feedbacks with recharge issues on our part.

Regards
Translate
Floor reply (0)

 skelheaton Last edit in 2020-7-2 16:06:34

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2022-8-13 10:49 GMT+8 , Processed in 0.054058 second(s), 43 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list