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Ticket #8063970

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alliharin
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Post time 2020-5-19 22:30:47 | Show all posts |Read mode
Ticket #8063970 Reply:3| View:497
My account was stolen
I submitted all information that was requested
The thief has had the account 10 days and I haven't heard back from customer service in 6 days!
I want my account back
I created it, I didn't share it with anyone
The thief changed the recovery email so I can't get in
If you'd just send the reset password to the email account that created it instead of the changed recovery email I could get back in.
It really is unacceptable that I haven't heard from customer service in 6 days meanwhile the thief is using my account and ruining my reputation on the server
How do I get in contact with a manager that can help me?
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 alliharin Last edit in 2020-5-19 22:30:47

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EliteGamer26
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Post time 2020-5-20 06:57:57 | Show all posts
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  • Apparently you don’t have any pull either, still haven’t had anyone respond
    Heading into Day 7 with no reply
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    2020-5-20 10:36  Reply

 EliteGamer26 Last edit in 2020-5-20 06:57:57

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alliharin
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 Author| Post time 2020-5-20 00:23:31 | Show all posts
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 alliharin Last edit in 2020-5-20 00:23:31

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EliteGamer26
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Post time 2020-5-19 23:02:06 | Show all posts
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  • EST-1989
    77254754
    All of this is in the ticket as well as the screen shots of  iTunes payments
    If you could just send the password to the email the account was created with instead of the recovery email that they changed I could retake control of my account
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    2020-5-19 23:06  Reply

 EliteGamer26 Last edit in 2020-5-19 23:02:06

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