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not receiving the alliance boss rewards anymore

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hiphopeur13
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Post time 2020-5-22 04:33:46 | Show all posts |Read mode
not receiving the alliance boss rewards anymore Reply:6| View:442
Hello

since i was kicked out and readmitted in my alliance VikingsPeace on K46, I don't receive anymore the alliance boss reward every time we kill a boss.
I've lost many tyrion's medals because of that. my name in the game is Moodzy.
Can you correct the bug and compensate the loss ?

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 hiphopeur13 Last edit in 2020-5-22 04:33:46

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thunderfury
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Post time 2020-5-22 06:50:50 | Show all posts
Dear hiphopeur13,
How many days has it been since you got kicked out and rejoined? Do you know specifically when you left? Also, can we please have your in-game name to generate a report? Thank you!
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 thunderfury Last edit in 2020-5-22 06:50:50

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hiphopeur13
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 Author| Post time 2020-5-22 21:43:02 | Show all posts
My ingame name is Moodzy and it has been 9 days
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 hiphopeur13 Last edit in 2020-5-22 21:43:02

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thunderfury
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Post time 2020-5-23 06:11:01 | Show all posts
Dear Lord,
Thank you for the additional information! I will file this report now for you.
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 thunderfury Last edit in 2020-5-23 06:11:01

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mjdaigneault67
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Post time 2020-6-6 21:21:31 | Show all posts
Edited by mjdaigneault67 at 2020-6-6 21:25

I have not been kicked out or left / rejoined my alliance and I am not receiving the Alliance Trial rewards for the past several days, either, not sure that it's been 9 days, its possible, I just noticed because we killed a boss that had Tyrion medals.... Evil Maester  trial 4-19 and I did not get an email confirming that I received the rewards, on any of my accounts.

this id is associated with Raevenne K65 (she is actually not in the alliance that killed boss 4-19)

my main Lady Maeven on K65 is in ORD, this is the alliance that killed the trial boss 4-19, and I dont think I got the rewards, nor did my other accts in the aliance.  or if she did, I did not get the emailconfirmation.
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 mjdaigneault67 Last edit in 2020-6-6 21:21:31

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babyphd
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Post time 2020-6-6 22:30:55 | Show all posts
Dear mjdaigneault67,

Just let you know that I've opened a ticket for you

Regards.
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 babyphd Last edit in 2020-6-6 22:30:55

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claudiaiancu1
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Post time 2020-6-6 22:32:10 | Show all posts
Hello
I am MoonwWnter from  K126
I have the same problems, Not receiving the rewards from Alliance Boss for several days now.
I opened a ticket few days ago and they asked me for screenshots ?!
Anyone knows what kind of screenshots we can provide in this case?
Thanks
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 claudiaiancu1 Last edit in 2020-6-6 22:32:10

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