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Dragon exploration impossible

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lemien.sur
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Post time 2020-5-26 08:06:34 | Show all posts |Read mode
Dragon exploration impossible Reply:9| View:369
Edited by lemien.sur@laposte.net at 2020-5-26 08:08

Hi,

IGN: Kersach ; K: 100

I no longer have access to the exploration of my main dragon since yesterday AM.

Here, with the help of pictures, the nature of the problem:

   

1 - As you can see, the dragon is there and available (he sleeps), no troops are outside.
2 - When I open the dragon page, it is there and the exploration icon warns that the dragon is ready for exploration.
3 - A click on this icon opens the page for selecting the duration of the exploration.
4 - When I choose any duration, I get a refusal with the message "Your dragon has departed, please refresh the page.'

Since two days, I repaired, relaunched, several times the game, by using a browser and by using the downloaded module. I still get the same situation.
It's still a bit boring

Regards.


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 lemien.sur Last edit in 2020-5-26 08:06:34

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mjknw
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Post time 2020-5-26 09:11:12 | Show all posts
It looks like your 2nd dragon shadowmoon was on a quest and you didn't collect the rewards, so that's why you can't send darkfyre out. Click on shadowmoon and see if that's the problem.
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 mjknw Last edit in 2020-5-26 09:11:12

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pastdark
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Post time 2020-5-26 11:07:00 | Show all posts
Dear lemien.sur,

I believe mjknw is correct. Please make sure Shadowmoon isn't departed you can only send 1 dragon at a time exploring.
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 pastdark Last edit in 2020-5-26 11:07:00

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lemien.sur
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 Author| Post time 2020-5-26 17:32:29 | Show all posts
Hi,

Thanks for your answers.

I've done what you suggest and the problem is solved. I did not know that the 2nd dragon could also explore and I probably sent it in exploration believing that it was the 1st.

Thanks for this resolution.

Regards.

PS - Is there a way to delete old messages from my mailbox?
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 lemien.sur Last edit in 2020-5-26 17:32:29

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Post time 2020-5-27 03:37:16 | Show all posts
Edited by thunderfury at 2020-5-27 05:54

Hi Lemien!
Glad to hear you were able to get your dragon back out there exploring. For messages, you just need to hit the read all button and then delete or to delete a single one, there is a trash icon in the very bottom right corner of messages.
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 thunderfury Last edit in 2020-5-27 03:37:16

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 Author| Post time 2020-5-28 00:46:12 | Show all posts
Edited by lemien.sur@laposte.net at 2020-5-28 00:48

Dear thunderfury,

I'm sorry but I don't see the read all button:



..........................................................................................

   


Regards

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 lemien.sur Last edit in 2020-5-28 00:46:12

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Post time 2020-5-28 03:10:53 | Show all posts
Hi Lemien,
My apologies, I was thinking you meant in-game. The screenshots above are basically like your account history. Unfortunately, you cannot remove these.
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 thunderfury Last edit in 2020-5-28 03:10:53

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 Author| Post time 2020-5-28 06:32:13 | Show all posts
Hi thunderfury,

I am very surprised that it is impossible to manage our own messages. That seems a little bit contradictory to individual freedom regarding one's own actions .
In any case, thank you for your answer.

Regards
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 lemien.sur Last edit in 2020-5-28 06:32:13

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Post time 2020-5-28 10:56:44 | Show all posts
Dear lemien.sur,

Are you asking for your threads to be deleted?
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 pastdark Last edit in 2020-5-28 10:56:44

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 Author| Post time 2020-5-29 07:30:15 | Show all posts
Hi,

Not all message. I'd like keep some pertinent messages and delete other, no pertinent.
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 lemien.sur Last edit in 2020-5-29 07:30:15

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