Game won't load in browser OR app-RESOLVED

dracarys313@yahoo.com

As of today, I cannot get the game to load in Chrome or by the desktop app. Dracarys313 K37 and Ditra K37. The game loads in the browser to 57% and completely stops. I also cannot upload an image here because even the forum is not displaying properly-buttons have been replaced by images and buttons are not placed correctly.

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thunderfury

Hi dracarys313,

I replied to you on the other thread but i'll just post my response here as well ~

Have you attempted any of the troubleshooting steps over at http://community.gtarcade.com/thread/1333077-1-1.html ? Let us know what you have attempted and leave your in-game so we can file a report if needed.

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dracarys313@yahoo.com

Hi there-I have unistalled/reinstalled Gtarcade app, cleared cookies/cache in browser (Opera) as this is the browser I normally play in. I have restarted computer several times, checked my AV to make sure Gtarcade is whitelisted--interestingly enough, Comodo AV was blocking a component of Gtarcade. When I whitelisted it, I was able to load the game through the desktop app but NOT in the browser. Today it's still sticking at 57% loaded in Opera. K37 Ditra and K37 Dracarys313. Also interesting to note-the forum display is also messed up. Whereas people's avatar pics are normally top left of the post, pics are now bottom left, which is covering the 'quick reply' area. I wish I could attach an image here but the buttons aren't working. Everything was fine until the new dragon event was loaded.

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dracarys313@yahoo.com

Update: Restarted AGAIN as there was a Win 10 update to install. Ran CCleaner on my system, and now the game is loading in my browser. The forum display is also back to normal.

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thunderfury

Dearlord,
Glad to hear! Please let us know if you run into further issues.

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