Cupom de Voto Antigo

andersonroballo@hotmail.com

Use uma chance da Roleta de benefícios do Voto antigo e ganhe o Cupom do castelo (pele do castelo), mas para minha surpresa ou mesmo não encontrar no meu iventario, como proceder?
IGN: Drakons
k: 14

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thunderfury

Dear andersonroball,
If you click on your castle, it should be under "Dress Up" and from there you can activate it. Let us know if you need further help.

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andersonroballo@hotmail.com

não ha nada no iventario e tambem em vestir como mencionou. tenho outros mas esse do voto antigo nao aparece

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skelheaton

Dear Lord,

You have 2 tabs in the Dress up window, the one with all the castle skins available in the game, and the other tab shows the skins you owns. You must check the little red dot if you unlocked a skin, wether it's limited or permanent one, then unlock it with the coupon you earned. Then it will become available.

Regards

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andersonroballo@hotmail.com

Well ... I'll try again, I know where it is and how to change the skin of the castles.
so I will do better besides the written report I will print the screens to make it clear ...
sorry to be a little rude but it seems that my complaint is being questioned, which is fair,
I would not be here informing that due to a bug (bug) of the game I will not buy my castle,
I just want what is fair and right.
if I won the luck of roulette a castle skin I wish I had it.

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skelheaton

Dear Lord anderson,

First of all, great to see that you can use English and very well when the situation requires it, also thank you very much for the provided screenshots, we appreciate the efforts greatly.

Now of course, they're showing that you didn't get any coupons at all on the Lucky wheel, which is why I'm confused as per your request?

I could ask the developers about it but I doubt that they would be able to review your account and see wether or not you managed to land on the castle skin during your tries... I will still give it a go.

Regards

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