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cyberkiller
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Post time 2020-6-14 20:49:42 | Show all posts |Read mode
Can’t login Reply:5| View:539
Sir,

From today morning I can't login in tha game.

I already tried uninstall and then install the game.

My IGN - CyberKiller
ID - 4337232
Server - HKT-2169

Please do the needful as soon as possible.
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 cyberkiller Last edit in 2020-6-14 20:49:42

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cyberkiller
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 Author| Post time 2020-6-15 11:45:13 | Show all posts
Please help.
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 cyberkiller Last edit in 2020-6-15 11:45:13

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EliteGamer26
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Post time 2020-6-16 08:59:06 | Show all posts
Hello Guardian
I tried to enter your server and it worked with no issues.
Can you try alternating between mobile data and WiFi?
If that still doesn’t work, can you tell me what country you are in, what is your internet provider, and what kind of device you are playing on?
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 EliteGamer26 Last edit in 2020-6-16 08:59:06

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cyberkiller
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 Author| Post time 2020-6-16 11:07:17 | Show all posts
The problem started just before 2 days. I  tried mobile data and Wi-Fi too. I live in India and my Internet provider is JIO. I’m using iPhone XR and Samsung Galaxy A50.

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 cyberkiller Last edit in 2020-6-16 11:07:17

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cyberkiller
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 Author| Post time 2020-6-18 20:18:52 | Show all posts
Why my problem not solve even after 4 days? Who give me compensation for that??
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 cyberkiller Last edit in 2020-6-18 20:18:52

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EliteGamer26
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Post time 2020-6-18 23:09:14 | Show all posts
Hello Guardian
This is not a problem from the game. We had several reports from players using JIO4G in India not able to enter the game.
This is a problem from your server provider.
There might be a solution. Can you join our official Discord channel so we can work on this 1 on 1?
Download Discord App from your google store and join our platform at this link
https://discord.gg/VgbpSY
We will work together to try and get this resolved for you if possible.
Best regards
Lod Mod EliteGamer26
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 EliteGamer26 Last edit in 2020-6-18 23:09:14

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