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Diamonds missing

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starzing1601
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Post time 2020-6-18 18:22:00 | Show all posts |Read mode
Diamonds missing Reply:11| View:731
I have been away from LOA for a period due to unforseen situations. My diamonds are missing, can I please have them back
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 starzing1601 Last edit in 2020-6-18 18:22:00

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Ωsiris
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Post time 2020-6-18 18:23:45 | Show all posts
   Could you please give us a screenshot of your current amount of diamonds and one with all your in-game mails?
   We will also need information of when you have last logged in.
Please add your details, IGN, Server and Platform too.
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  • IGN-Ardanika
    Server- Hillary 1203
    In-game mails i cleared before I saw your reply, but was mostly twilight notifications.
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    2020-6-20 17:05  Reply

 Ωsiris Last edit in 2020-6-18 18:23:45

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starzing1601
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 Author| Post time 2020-6-20 17:26:13 | Show all posts
find the screen shot attached
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 starzing1601 Last edit in 2020-6-20 17:26:13

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Ωsiris
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Post time 2020-6-20 18:02:30 | Show all posts
Hello, please do not crop your screenshots, we need them uncropped.
   Also, please do not use quick replies since we do not get notified of your response that way.
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 Ωsiris Last edit in 2020-6-20 18:02:30

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starzing1601
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 Author| Post time 2020-6-21 18:04:30 | Show all posts
I had around 1000 diamonds. kindly find attach the full screen shot
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 starzing1601 Last edit in 2020-6-21 18:04:30

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Ωsiris
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Post time 2020-6-21 18:07:14 | Show all posts
Thank you for the screenshot, now we only need when you’ve last logged in (just an estimation, not the precise date)
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 Ωsiris Last edit in 2020-6-21 18:07:14

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 Author| Post time 2020-6-23 04:17:46 | Show all posts
i guess about 7\8 months, my finance passed away so gaming was not important at that stage.
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 starzing1601 Last edit in 2020-6-23 04:17:46

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pineapples
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Post time 2020-6-23 06:05:01 | Show all posts
so sorry for your loss, we will get this reported for you, and welcome back to the game.
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 pineapples Last edit in 2020-6-23 06:05:01

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starzing1601
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 Author| Post time 2020-6-23 15:53:48 | Show all posts
Thank you, happy to be back.
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 starzing1601 Last edit in 2020-6-23 15:53:48

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mistraven
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Post time 2020-6-23 18:17:03 | Show all posts
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 mistraven Last edit in 2020-6-23 18:17:03

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