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shumi76
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Post time 2020-6-19 02:38:05 | Show all posts |Read mode
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Dear Support! Please put the character back (GoTWIC, K10: Ser Bronne) for this ID number:1592236392506180660293007, e-mail:shumi76@freemail.hu
I wanted to step into the browser and added a new character. I spent a lot of time with my character...Thank you!
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 shumi76 Last edit in 2020-6-19 02:38:05

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thunderfury
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Post time 2020-6-19 06:15:58 | Show all posts
Dear shumi76,
I am trying to clarify what you are saying. Did you get banned? Have you opened a support ticket over at support.gtarcade.com? What other details can you give me?
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  • I wasn't banned,
    I logged in with the desktop app. and
    and that created a new character
    but I didn’t want to create just enter

    I can't log in since
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    2020-6-20 18:25  Reply

 thunderfury Last edit in 2020-6-19 06:15:58

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shumi76
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 Author| Post time 2020-6-22 23:58:55 | Show all posts
I wasn't banned,
I logged in with the desktop app. and
and that created a new character
but I didn’t want to create just enter

I can't log in since
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 shumi76 Last edit in 2020-6-22 23:58:55

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thunderfury
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Post time 2020-6-23 06:51:29 | Show all posts
Hi Shumi,
How did you log in and make your account this first time? Also, if you need immediate assistance, try contacting us over on discord. https://discord.gg/rHDWK4m
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 thunderfury Last edit in 2020-6-23 06:51:29

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shumi76
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 Author| Post time 2020-6-23 23:24:50 | Show all posts
Hi!

My first name: Adamka gold
Kingdom: K10 (THA Alliance)
Castle Level: 24  (about fifteen commanders)
I started this year.  February around March
I wanted to enter with  Gt arcade. and the game was opened a new account, but I didn't want to. I can't log in since.
I opened the character at this email address
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 shumi76 Last edit in 2020-6-23 23:24:50

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thunderfury
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Post time 2020-6-24 06:36:26 | Show all posts
Hi Shumi,
Yes I understand you wanted to use the desktop app, but how was your first account made? Facebook?
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 thunderfury Last edit in 2020-6-24 06:36:26

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shumi76
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 Author| Post time 2020-6-24 21:08:17 | Show all posts
Edited by shumi76 at 2020-6-24 21:11

Hi!
First in browser. My last entry was on 15th.
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 shumi76 Last edit in 2020-6-24 21:08:17

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Post time 2020-6-25 04:33:02 | Show all posts
Hi Shumi,
I will write up a report in regards to this for you. I would also suggest opening a ticket at the same time over at support.gtarcade.com as well.
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 thunderfury Last edit in 2020-6-25 04:33:02

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shumi76
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 Author| Post time 2020-6-26 02:02:31 | Show all posts

I've already opened tickets.
#8099324
#8095881 - Bad Account
#8099325 - other character
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 shumi76 Last edit in 2020-6-26 02:02:31

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