North America Forum

 Forgot password?
 立即注册
Search

We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
Website Game of Thrones Win... Support
2395 Threads / 11493 Reply
Search   Favorites  

View: 396| Reply: 7

New chat bug

[Copy link]

6

Threads

24

Posts

0

Credits

User

Rank: 1

Credits
0
herewaetha
User
Posts:24
Joined 2019-9-3
Last Visited 2022-08-06
Post time 2020-6-28 13:54:39 | Show all posts |Read mode
New chat bug Reply:7| View:396
Edited by herewaetha at 2020-6-28 14:57

When I type something in the chat and hit Enter or click Send, a notification pops up saying "Mute" and my chat message is not sent. What's that all about now? Mails work fine, the problem only occurs in the chat window.
Also it only happens using the GTarcade app, it works fine when playing in a browser.
Translate

 herewaetha Last edit in 2020-6-28 13:54:39

 Support

Report
Default Signature
Reply

Use magic Report

0

Threads

2264

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
babyphd
Sr. Player Moderator
Posts:2264
Joined 2019-5-18
Last Visited 2022-08-07
Post time 2020-6-28 15:20:07 | Show all posts
Dear herewaetha,

Would you please provide your in-game name & kingdom so I can open a ticket for you?

Regards.
Translate
Floor reply (0)

 babyphd Last edit in 2020-6-28 15:20:07

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

24

Posts

0

Credits

User

Rank: 1

Credits
0
herewaetha
User
Posts:24
Joined 2019-9-3
Last Visited 2022-08-06
 Author| Post time 2020-6-28 15:37:59 | Show all posts
It seems to be account-specific as well. Tried with a different account where it works just fine on both browser and app.

IGN: Galdere
K51
Translate
Floor reply (0)

 herewaetha Last edit in 2020-6-28 15:37:59

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

0

Threads

2264

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
babyphd
Sr. Player Moderator
Posts:2264
Joined 2019-5-18
Last Visited 2022-08-07
Post time 2020-6-28 17:23:52 | Show all posts
Dear herewaetha,

Just let you know that I've informed this issue to Devs. We will get back to you as soon as we receive any news. Maybe you can try the Self-repair to see if the chat works again.

Regards.
Translate
Floor reply (0)

 babyphd Last edit in 2020-6-28 17:23:52

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

24

Posts

0

Credits

User

Rank: 1

Credits
0
herewaetha
User
Posts:24
Joined 2019-9-3
Last Visited 2022-08-06
 Author| Post time 2020-6-29 02:55:55 | Show all posts
I already tried self-repair. That didn't fix it either. It appears as if the chat function was blocked for this account. At least that's my impression.
Translate
Floor reply (0)

 herewaetha Last edit in 2020-6-29 02:55:55

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

0

Threads

2264

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
babyphd
Sr. Player Moderator
Posts:2264
Joined 2019-5-18
Last Visited 2022-08-07
Post time 2020-6-29 19:30:59 | Show all posts
Dear herewaetha,

I think it's a function of chat mute which happens after a player gets reported.

Regards.
Translate
Floor reply (0)

 babyphd Last edit in 2020-6-29 19:30:59

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

6

Threads

24

Posts

0

Credits

User

Rank: 1

Credits
0
herewaetha
User
Posts:24
Joined 2019-9-3
Last Visited 2022-08-06
 Author| Post time 2020-6-29 22:42:36 | Show all posts
Ok I have no idea what I would get reported for, because to my knowledge I never did anything not in line with GTarcade terms and conditions. Anyway, it is working again since this morning, so you can consider it solved.
Translate
Floor reply (0)

 herewaetha Last edit in 2020-6-29 22:42:36

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

0

Threads

711

Posts

0

Credits

Team Lead

Rank: 7Rank: 7Rank: 7

Credits
0
thunderfury
Team Lead
Posts:711
Joined 2019-8-10
Last Visited 2022-07-17
Post time 2020-6-30 03:46:21 | Show all posts
Hi herewaetha
Awesome, glad to hear! Let us know if you run into any further issues.
Translate
Floor reply (0)

 thunderfury Last edit in 2020-6-30 03:46:21

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2022-8-9 18:34 GMT+8 , Processed in 0.056423 second(s), 47 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list