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I can't access my account

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abzxekwc9slzzh...
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Post time 2020-7-2 17:18:53 | Show all posts |Read mode
I can't access my account Reply:10| View:371
i can't access my account but it opens the game for me from the beginning you can help me. i started playing on this server Flip (1145) and now my server is uc 32. Please help me .
IGN: memo mali
Server: uc32
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 abzxekwc9slzzh... Last edit in 2020-7-2 17:18:53

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- auror -
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Post time 2020-7-2 18:26:17 | Show all posts
Hey there you seemed to have logged into a different server.

Log back into your game and notice "Server" on the top left corner bar next to GTarcade name. If you look below you should notice a section called "Server List" Now go to "US East" and Scroll down to find your original server "Flip(1145)"
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 - auror - Last edit in 2020-7-2 18:26:17

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abzxekwc9slzzh...
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 Author| Post time 2020-7-2 22:59:54 | Show all posts
Edited by abzxekwc9slzzh3q@facebook.com at 2020-7-2 23:05

and I tried that but when I do that it opens the game for me at the beginning like I'm starting to play nowand it's weird that my server doesn't record Flip (1145) and when I find it and click on it it takes me to the beginning of the game like I'm playing the first day
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 abzxekwc9slzzh... Last edit in 2020-7-2 22:59:54

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bofu
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Post time 2020-7-3 01:23:53 | Show all posts
Hi there memo mali,

Just checked your forum history... and you had reported the same issue back in June 2018. Did it resolve itself then and has only recently caused a problem again, or have you been offline for 2 years in game?
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 bofu Last edit in 2020-7-3 01:23:53

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abzxekwc9slzzh...
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 Author| Post time 2020-7-3 05:58:43 | Show all posts
that problem resolved itself. And this problem lasts for 1 month now I asked my friend to take a picture of my guild to see that I have been away from the game for 1 month
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 abzxekwc9slzzh... Last edit in 2020-7-3 05:58:43

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elfmaiden
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Post time 2020-7-3 06:38:29 | Show all posts
Hi,

Are you sure you are opening the game from the same facebook account you did before this issue?

What was your original server Number before the merges?
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 elfmaiden Last edit in 2020-7-3 06:38:29

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 Author| Post time 2020-7-3 08:12:25 | Show all posts
Edited by abzxekwc9slzzh3q@facebook.com at 2020-7-3 08:17

my 1 server was Flip (1145) so we connected and moved to ua201 after that we connected to ub65 after that we had a connection again and now it's uc32
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 abzxekwc9slzzh... Last edit in 2020-7-3 08:12:25

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mistraven
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Post time 2020-7-3 12:35:20 | Show all posts
Hello and thanks for the info
As Elfmaiden asked - are you  sure you are opening the game from the same facebook account you did before ?
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 mistraven Last edit in 2020-7-3 12:35:20

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abzxekwc9slzzh...
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 Author| Post time 2020-7-3 20:40:34 | Show all posts
No this is my only facebook account that I have had for almost 10 years and I played this game from it.
https://www.facebook.com/memo.memovic.7
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 abzxekwc9slzzh... Last edit in 2020-7-3 20:40:34

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Ωsiris
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Post time 2020-7-4 01:13:04 | Show all posts
Thank you, your issue has been reported.
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 Ωsiris Last edit in 2020-7-4 01:13:04

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