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BUG: Saved Mail

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Martin Spamer
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Post time 2020-7-2 17:40:03 | Show all posts |Read mode
BUG: Saved Mail Reply:4| View:882
Saved mail sometimes disappears, it will show in the list but a message is shown that it cannot be retrieved from the server.
Once the client is restarted it doesn't even appear in the saved mail list, indicating it is lost from a local cache as well.


I haven't noticed mail missing from any other tab, just from the Saved Mail tab; that kind of defeats the entire point of having saved mail.

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 Martin Spamer Last edit in 2020-7-2 17:40:03

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babyphd
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Post time 2020-7-7 19:25:25 | Show all posts
Dear Martin Spamer,

I've informed this issue to the Devs. I'll get back to you as soon as I receive any response.

Regards.
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 babyphd Last edit in 2020-7-7 19:25:25

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babyphd
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Post time 2020-7-2 18:36:08 | Show all posts
Dear Martin Spamer,

The mails will appear as normal a few minutes after we log in-game. If the issue still remains, please provide your IGN & Kingdom so I can open a ticket for you.

Regards.
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 babyphd Last edit in 2020-7-2 18:36:08

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Martin Spamer
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 Author| Post time 2020-7-7 18:42:51 | Show all posts
More saved messages are missing.

Is anybody else having this issue?
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 Martin Spamer Last edit in 2020-7-7 18:42:51

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babyphd
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Post time 2020-7-18 18:10:19 | Show all posts
Dear Martin Spamer,

Would you please provide us with some screenshots when you try to save and it's disappeared? Please also check if the mail icon is clicked too early when an app loads, it might not load the mail list correctly.

Regards.
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 babyphd Last edit in 2020-7-18 18:10:19

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