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GM didn't sign me in

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boobsie
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Post time 2020-7-6 21:56:55 | Show all posts |Read mode
GM didn't sign me in Reply:3| View:430
Edited by boobsie at 2020-7-6 23:49

Yesterday i checked in in evening to sign up the guild, was around your 21:00 lag time. i am pretty sure i signed up and after wrote a nice letter for guild to do their best logged off. Could not log in after server reset which is normal now. This morning i find out we are not signed up?. Can anything be done here or we just surrender everything?

1202 est
guild Enygma
ign above avatar

can't log in at all now
getting message
"ns-nslm2.gtarcade.com's server IP address could not be found" and a sad face

Would send a pic but thats not working either.
Awesome

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 boobsie Last edit in 2020-7-6 21:56:55

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celestrialinvi
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Post time 2020-7-7 22:39:25 | Show all posts
Hello there player.

We're sorry to hear this problem has happened to you.

We've forwarded this for you to the devs to look into and will update on a response, please do not hesitate to provide a screenshot when possible and we'll update your request to have the devs look into should you have a screenshot available.

Thank you for reading this.

~CelestrialInvi
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 celestrialinvi Last edit in 2020-7-7 22:39:25

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boobsie
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 Author| Post time 2020-7-7 23:56:27 | Show all posts
Edited by boobsie at 2020-7-8 00:00

Sorry i didn't take a screeny i didn't have problems signing in before. I know that there was lag and i should have not done it during the 9pm lag time. I know that after i wrote the guild mail i got server disconnect message and i didn't log in to double check if it was still signed in. I tired to sign in just around server reset but it is impossible to log in around that time. have to wait 15-30 min to actually log in. I went to bed.

But thank you for sending this in.
EDIT: also can you tell me when do we get the rewards for the last EW. Our side won I was general i got no badge to this day, not sure if I even got any other rewards since i don't count every dime. But the emperor badge is pretty obvious. Thanks
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 boobsie Last edit in 2020-7-7 23:56:27

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celestrialinvi
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Post time 2020-7-8 03:53:49 | Show all posts
Hello there player.

If you forgot to claim your rewards, you should of received it in the system mail in game. But if you haven't, I'll follow up on the devs to look into for you.

Thank you.

~CelestrialInvi
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  • Update: Forwarded this request to request the devs to look into the EW issue. Will update on that response as well.

    ~CelestrialInvi
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    2020-7-8 03:57  Reply

 celestrialinvi Last edit in 2020-7-8 03:53:49

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