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missing diamonds

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david lee rook...
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Post time 2020-7-11 02:07:25 | Show all posts |Read mode
missing diamonds Reply:3| View:199
I went to recharge today for my monthly card, when I checked the diamonds weren't there so I tried it again, 3 hours later still no diamonds, it this issue isn't resolved today I will call my bank and reverse the charge, and then I will never spend another dime on this game, I have relevant screen shots, and before you say "send an uncropped screen shot of your bank info" that is not going to happen, you can clearly see WHEN the money was taken from my bank. My bank says you took the money, FB says you took the money but NO DIAMONDS!!!   my IGN is Kulnam on FB server Lunaria (S1)
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 david lee rook... Last edit in 2020-7-11 02:07:25

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pineapples
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Post time 2020-7-11 06:08:37 | Show all posts
Hello Kulnam, if you could please add 2 more screenshots(one of each transaction) like the one below so that we can have the transaction numbers for each paypal transaction. Just click on the transaction and another window will appear showing what i have posted below. I will get this reported for you as soon as you provide the additional screenshots. Thank you for your patience.

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 pineapples Last edit in 2020-7-11 06:08:37

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david lee rook...
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 Author| Post time 2020-7-11 06:50:14 | Show all posts
here are the 2 additional screen shots
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 david lee rook... Last edit in 2020-7-11 06:50:14

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pineapples
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Post time 2020-7-11 06:56:39 | Show all posts
Thank you so much for the screenshots, i will get this reported.
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 pineapples Last edit in 2020-7-11 06:56:39

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