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Can not Log into the game

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vikram kumar_d...
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Post time 2020-7-13 13:27:02 | Show all posts |Read mode
Can not Log into the game Reply:10| View:279
Hello am facing issue in log into my account from past 40 Mins
here is the SS for reference

IGN: vikram
Server: UE1(S-195 arthemis)
platform: FB
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 vikram kumar_d... Last edit in 2020-7-13 13:27:02

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mistraven
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Post time 2020-7-13 13:45:30 | Show all posts
Hello vikram, have you tried another browser and clearing cache first? Please let us know, we tested it and it is loading normally
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 mistraven Last edit in 2020-7-13 13:45:30

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vikram kumar_d...
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 Author| Post time 2020-7-13 13:48:58 | Show all posts
hello mistraven now am able to log into the game thanks for the reply and support
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 vikram kumar_d... Last edit in 2020-7-13 13:48:58

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mistraven
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Post time 2020-7-13 13:50:58 | Show all posts
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 mistraven Last edit in 2020-7-13 13:50:58

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vikram kumar_d...
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 Author| Post time 2020-7-13 14:02:47 | Show all posts
but too much lag can not even do our dailies and open Hot events not just me all my server having this issue mitraven
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 vikram kumar_d... Last edit in 2020-7-13 14:02:47

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monic
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Post time 2020-7-13 14:14:42 | Show all posts

RE: Can not Log into the game

same with me

ue1
monic
facebook gtarcade
what happen

i already try clear cache but still can't login into the game


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 monic Last edit in 2020-7-13 14:14:42

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- auror -
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Post time 2020-7-13 18:28:36 | Show all posts
Vikram are you able to load now? I was able to load UE1 just few moments ago without any issues.

monic, responded to you on the other thread.
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 - auror - Last edit in 2020-7-13 18:28:36

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 Author| Post time 2020-7-13 19:08:46 | Show all posts
yes auror now we can but we are facing so many issues during every tycoon and we reporting it here every time and the circle is going on from last six months so is there any chance for us not getting errors again n again or we just have to stop playing...?
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 vikram kumar_d... Last edit in 2020-7-13 19:08:46

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- auror -
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Post time 2020-7-13 19:26:01 | Show all posts
I understand this is frustrating specially during tycoon I'm glad the issue got fixed sooner this time and I am hoping there are no further such issues in the future.
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 - auror - Last edit in 2020-7-13 19:26:01

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 Author| Post time 2020-7-13 19:33:29 | Show all posts
auror not to say but this the only responce we are receiving every time we post the issue but the things are kept happening again and again some times tycoon points not getting counted some times 504 error while loggin and now we even missed the even bonous today we missed our quizz and TA at 11.30 server time due to login issue.....
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 vikram kumar_d... Last edit in 2020-7-13 19:33:29

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