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LOA2 game, S739-Fulla-PST not loading& starting. Pls help asap!

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ajim
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Post time 2020-7-28 03:58:56 | Show all posts |Read mode
LOA2 game, S739-Fulla-PST not loading& start Reply:7| View:237
Edited by ajim at 2020-7-28 05:37

Hi,  Since this morning (now 12 hours ago) my LOA2 game on S739-Fulla-PST is not loading nor starting, so what's up?Please help a.s.a.p.  t.y.



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 ajim Last edit in 2020-7-28 03:58:56

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bludog1962
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Post time 2020-7-28 06:09:03 | Show all posts
same here S392 Vampra
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  • Hi, yes that's right, I clicked on S392-HalfOrc-EST and here it didn't load either. So how many people have the same problem... I've sent an email and ticket to support but still no reaction. What else can you do?
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    2020-7-28 07:27  Reply

 bludog1962 Last edit in 2020-7-28 06:09:03

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bludog1962
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Post time 2020-7-28 11:24:20 | Show all posts
nice to miss out on ew and second chance of purchases of angels fund and possibly tycoon
kinda pisses ya off when youve invested 9k or more
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 bludog1962 Last edit in 2020-7-28 11:24:20

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ajim
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 Author| Post time 2020-7-28 14:51:59 | Show all posts
yes exactly.
I just got a reply on my Ticket from support, it says:
"We're sorry for your inconvenience. Kindly please refresh the game by using "quick fix" in the GTarcade app, it is located in the feedback icon or try to clear the cache via web. If the problem still persists let us know. Also, attached a screenshot if needed. Thank you."
Problem is I could not find this quick fix in the GTarcade app, where's the feedback icon?
... so I still cannot load/start the LoA2 game on S739     

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  • Hello there player.

    Can you please provide me the ticket number you wrote to support so I may have the devs look into this for you?

    Thank you.

    ~CelestrialInvi
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    2020-7-28 15:06  Reply
  • Reply celestrialinvi :
    Hi, my Ticket number is:
      #8140622 (- S739-Fulla-PST not reachable a.t.m.! what's up?)
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    2020-7-28 16:03  Reply
  • Reply celestrialinvi : So have you passed my Ticket number (#8140622) to the Devs already? and if so what did they tell you about this problem and what are they doing about it? Because this is urgent, a lot of paying customers are waiting to enter the LoA2 game again.
    Actually I think it to be a network problem of some sort. There are other servers with exactly the same problem as with S739-Fulla-PST, first connecting but then NOT loading the LoA2 game (black screen), like S740-Thor-PST, S392-HalfOrc-EST, etc. But a lot of servers are OK, they are loading the game properly, like my LoA2 test account on S753-Nerthus-PST. So the problem is NOT on my side, my pc, it's a GTArcade problem, probably network related.  t.y. Gaya
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    2020-7-29 00:39  Reply
  • Reply ajim : Hello again player. I have already made devs aware of the issue and am awaiting their response about what they will do. I understand the urgency as I've had the same problem as you had recently before and am awaiting to hear back on the server issues we are receiving. We understand the issue and are awaiting the devs response to this issue and hope for them to respond about the matter as we've made them aware of these issues.

    Thank you for the understanding and reading of this message here.

    ~CelestrialInvi
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    2020-7-29 02:47  Reply

 ajim Last edit in 2020-7-28 14:51:59

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celestrialinvi
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Post time 2020-7-28 15:05:04 | Show all posts
Hello there players.

Thank you for bringing us to this concern.

If you haven't done so, please provide me the following:

Your IGN (case sensitive):
Your Server ID:
Your platform you're running on:

Please make sure you try basic troubleshooting first before reporting your issue here.

Thank you for reading this.

~CelestrialInvi
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  • IGN: Minai
    server: 1996-Zermatt-GMT
    Platform: GTArcade app on PC
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    2020-7-28 22:14  Reply
  • Sent.

    ~CelestrialInvi
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    2020-7-28 23:20  Reply
  • Reply abznuc56sexqfs... : Hello player. Devs are now aware of your issue and are looking into it. Please let me know with question or concerns.

    ~CelestrialInvi
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    2020-7-29 22:47  Reply
  • Your IGN (case sensitive): Quinzelle
    Your Server ID: S1673 Kolner Est
    Your platform you're running on: GT arcade
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    2020-7-30 17:25  Reply

 celestrialinvi Last edit in 2020-7-28 15:05:04

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abznuc56sexqfs...
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Post time 2020-7-28 22:14:41 | Show all posts
IKR, I have been waiting since yesterday but it still hasn't been fixed
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 abznuc56sexqfs... Last edit in 2020-7-28 22:14:41

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Post time 2020-7-28 22:24:00 | Show all posts
Edited by lord_nazgull at 2020-7-28 22:37

me too, S1139-Ryder-lvl140.
ticket number #8140945
Too bad i missed EW now. Entered other server account without any problems occur. As matter fact im trying to register new with different email @ S1139 server, also not working - not loading.pls help.thanks.
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  • @sage, heidi, vilas, fornicator, bkm, book, donna, impo, jo..ELITESQUAD... see ya later... its been 2 days w/o LOA2..LOLOLOL
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    2020-7-28 22:28  Reply
  • Let devs know of your issue, awaiting a response.

    ~CelestrialInvi
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    2020-7-28 23:16  Reply

 lord_nazgull Last edit in 2020-7-28 22:24:00

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celestrialinvi
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Post time 2020-7-30 15:50:37 | Show all posts
Hello players.

Please try to make sure that you can access the servers you are attempting to access.

If there is none you can access, please provide the IGN, Server ID, and platform you're on in a floor
reply so I can have the devs look into it.

Thank you.

~CelestrialInvi
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  • Cant log in using gt arcade and web  browser. It says "ns-nslm2.gtarcade.com’s server IP address could not be found."
    S1673-Kolner-EST
    Quinzelle
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    2020-7-30 17:44  Reply

 celestrialinvi Last edit in 2020-7-30 15:50:37

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