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Facebook connection just hangs

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cherilbarber
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Post time 2020-7-30 09:14:25 | Show all posts |Read mode
Facebook connection just hangs Reply:4| View:160
Hi, I am trying to connect my Facebook account to the client, I enter the login details, but it just hangs on the connecting screen. I have tried several times.

Thanks for any help

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 cherilbarber Last edit in 2020-7-30 09:14:25

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mistraven
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Post time 2020-7-30 12:17:19 | Show all posts
Hello
Might be an issue  after last client update, we will test and report it. Please try again after next client update and let us know if it is still not working
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 mistraven Last edit in 2020-7-30 12:17:19

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mistraven
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Post time 2020-7-30 13:38:41 | Show all posts
Edited by mistraven at 2020-7-30 13:57

Hello again
Do you have another GTarcade profile (other than the one you are trying to bind to Facebook)?
Do you log the profile by using Email / password or by one of the quick log options?

EDITED UPDATE
In there is another profile set for quick login with Facebook, that is the one you should use to connect your Facebook character
You can try that by clicking on your current profile name and then on Switch Account and use the Facebook login



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  • I think that for some reason the game is linked to my REALLY old email address which I lost years ago. How do I make it connect with my current one? I have logged connected the Facebook account and it shows on the profile page as connected, but my Character Cherie on Polly doesn't show. I am really worried I will lose this toon after december after I have spent a lot of time and recharges building her up.
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    2020-8-7 13:26  Reply
  • Also how do I disconnect the Facebook link that shows in my profile and try again? It shows on the User Profile Page as connected but I can't un-connect and try again?
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    2020-8-7 13:28  Reply

 mistraven Last edit in 2020-7-30 13:38:41

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guest62748737
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Post time 2020-7-31 02:18:52 | Show all posts
I have the  same problem can't play  anymore on my facebook account after the last update an few days ago, pleaser resolve this problem with facebook.
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 guest62748737 Last edit in 2020-7-31 02:18:52

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pineapples
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Post time 2020-7-31 06:17:31 | Show all posts
hello there, what browsers are you using to login? What is your operating system?? If you are using Chrome, might i  suggest trying MS Edge, FireFox, or Internet Explorer.
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 pineapples Last edit in 2020-7-31 06:17:31

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