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Diamonds Gone

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waltrm13
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Post time 2020-8-1 07:50:54 | Show all posts |Read mode
Diamonds Gone Reply:3| View:242
IGN: Alisbet
Server: Amunet (505)

Platform: Facebook


Your game has really tricked me this time, in a matter of just a couple of minutes and one refresh, my dias went from 68034 down to under a thousand. With the recharge bonuses and the Diamond Roulette I had close to 100,000. I spent 29730 and still had a balance of 68034. I finally had enough to make a couple of purchases in Mid Year Review if I wanted. What is wrong with this game? And of course it wiill take you as much time as you want to look into this issue and get back to me, but I will not have the dias to make any purchases or upgrades. And I will not make any more diamond purchases again until the issue is resolved. I was seriously thinking that the issue of losing dias was over because it had been such a long time since it happened, thankfully I did a screen capture after my purchases, but before I could do the same with my balance my dias were gone. Please fix this problem.
                                    

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 waltrm13 Last edit in 2020-8-1 07:50:54

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pineapples
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Post time 2020-8-1 08:07:11 | Show all posts
Hey Alisbet, i will get this reported for you. Thank you for the screenshots.
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 pineapples Last edit in 2020-8-1 08:07:11

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waltrm13
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 Author| Post time 2020-8-10 23:03:53 | Show all posts
Any idea about what was decided and if there is any resolution to this issue? How many more days until I can expect an answer? Before or after Tycoon is over?
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 waltrm13 Last edit in 2020-8-10 23:03:53

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bofu
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Post time 2020-8-11 00:18:56 | Show all posts
Hi Alisbet,

There is no reply back yet from devs so would seem very unlikely (but not impossible) that this report will be resolved in next few days. Please understand that devs need to check very carefully how many diamonds you received and how many were spent during the event, as previous missing diamonds checks did always come back as spent before
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 bofu Last edit in 2020-8-11 00:18:56

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