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Lost diamonds

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abwxgbcio9wgsd...
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Post time 2020-12-28 22:10:19 | Show all posts |Read mode
Lost diamonds Reply:11| View:4575
Edited by abwxgbcio9wgsdwb@facebook.com at 2020-12-28 22:35

Hello!!I have the same problem my diamonds are gone
I did not log in the game for some time and my diamonds are gone , i have cleand my mail cuz i collected all and i did not have any diamond seal .

This is my screenshot :http://prnt.sc/wbj7mt

I hope you can help

Thank You in advance!

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 abwxgbcio9wgsd... Last edit in 2020-12-28 22:10:19

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sturzuus
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Post time 2020-12-28 23:21:50 | Show all posts
if  dont collect the mail in 30 days  you lose the diamonds
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 sturzuus Last edit in 2020-12-28 23:21:50

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elfmaiden
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Post time 2020-12-29 01:09:15 | Show all posts
Hi abw,

We need an aprox how many diamonds were missing,

When was the last time you logged in,

and all your info,

Please include your In Game Name, Server Number and Name, Original server Number and Name (if merged), and Platform (ie fb/gta)
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  • Hello elfmaiden,
    I had like 7000 and something diamonds left when i stoped playing, that was 3 to 4  years ago
    Nickname in game : Galatea
    Server name : Epeius(S339)-GMT
    Server name after merge : ud11
    Platform : Facebook
    I hope this helps
    Thank You in advance
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    2020-12-29 21:21  Reply

 elfmaiden Last edit in 2020-12-29 01:09:15

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Required Info: IGN, Server, Platform, Screen Shots & Transaction ID's for Recharges
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darkguardian
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Post time 2020-12-29 04:09:01 | Show all posts
Edited by darkguardian at 2020-12-29 06:59

This is "Diamond Steal" not seal.  They said to "keep them safe and sound until your return".  They should have left where it is much safer.  If and when a player return.  They would have the diamond right there to use.  But no, instead they deposit it into the game mail only to disposed after 30 days.  Exactly how is that "safe and sound"?  And when you come back.  You have to provide proof this and that.  I have seem it many times.  Where devs said they could not find the sealed diamond.  And there is nothing the player can do to reclaim.  You mods should tell devs this is Steal not seal.  This is theft.  They should be ashamed of themselves.  
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  • That is definitely not fair.  Why did they have to do this in the first place.  If it were some internal routine to suit up the game or something, they should compensate for the affected ones..
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    2021-1-5 06:40  Reply
  • all of my accounts have 0 diamonds and I have only been off a few months. The devs can keep toons for 6 years but steal our diamonds. I had over 10k on 3 toons. is total bull sh!t,IGN Bollox, Platform GTA server ud6
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    2021-2-13 02:19  Reply

 darkguardian Last edit in 2020-12-29 04:09:01

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pineapples
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Post time 2020-12-29 07:14:41 | Show all posts
hey guys, this has been this way for a few years, and it is for safe keeping. please provide requested information and we can get you your diamonds back.
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  • Hello pineapples,
    I had like 7000 and something diamonds left when i stoped playing, that was 3 to 4  years ago
    Nickname in game : Galatea
    Server name : Epeius(S339)-GMT
    Server name after merge : ud11
    Platform : Facebook
    I hope this helps
    Thank You in advance
    Translate
    2020-12-29 21:23  Reply
  • To pineapples,

    Everything in their inventory will be safe in their inventory until the players decided come back.  Devs took it out, deposit it into in game mail, only to have it deleted after 30 days.  Some are by pure luck logged back while the diamond Steal mail still available.  Other not so lucky like the player above.  Now they have to provide proof.  Even then there is no guaranteed that they will reclaim their diamond back.  You know it and seen it all.  There are multiple time where devs can shut down the request by saying they could not find the diamond steal.  And that is that, the player lost all their diamonds.  If you took stuffs out of their inventory and deleted it.  It is theft.  For you as a mods and also a player to said "it is for safe keeping" is appalling.  
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    2020-12-29 22:55  Reply

 pineapples Last edit in 2020-12-29 07:14:41

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abwxgbcio9wgsd...
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 Author| Post time 2021-1-7 02:16:16 | Show all posts
Any news
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 abwxgbcio9wgsd... Last edit in 2021-1-7 02:16:16

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mistraven
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Post time 2021-1-7 02:28:09 | Show all posts
Hello Galatea
Apologies for the delay but you posted the additional info using quick reply and we missed it. For future notice please do not use the quick / floor reply cause we do not get notification for it, only normal reply.
Your issue will be reported and we will update the thread when er have news for you
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 mistraven Last edit in 2021-1-7 02:28:09

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spliffmastersw...
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Post time 2021-2-13 06:42:28 | Show all posts
Yeah, where is that update? I cannot provide SS's , why would I have those. I did not know my diamonds would just poof. Why can't the devs put them in account mail or better yet just leave them where they are. I have been gone just a couple of months this time, but I have also left for a year before they started stealing them erm sealing. I had a little over 10k and EleMeTaList had 11k never to be seen again. That is just wrong, and there is no real way to prove it. IGN: Bollox, Platform:GTA, Server ud6
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 spliffmastersw... Last edit in 2021-2-13 06:42:28

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pineapples
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Post time 2021-2-13 07:37:34 | Show all posts
hi there bollox, we will need to make a report of your own. Please create it on the new forums as this one is closing down very soon. https://forum.gtarcade.com/forum/51   also provide when the last time you played and about how many diamonds you are missing. include a screenshot for each toon of the main game page clearly showing the IGN and server name and number in the chat box. Also include you game mail to verify that it was not in there.
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  • too much of a PITA, I will just retire them all. I am a Platinum player. but reminded once again why I should not be playing this game. Bollox out
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    2021-2-13 08:45  Reply

 pineapples Last edit in 2021-2-13 07:37:34

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jak4walton
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Post time 2021-12-31 03:44:22 | Show all posts
Edited by jak4walton at 2022-1-6 03:50

Thanks for the information! I had a problem with diamonds too. I love these games. But  recently gambling has become interesting to me. Earlier it seemed to me that it was not safe to play in a casino. But after I watched the casino review https://gry-hazardoweonline.pl/ultra-hot/ my opinion changed. I've already picked up a couple of exciting games for myself. It brings me pleasure and a good feeling.
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 jak4walton Last edit in 2021-12-31 03:44:22

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