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stephenmdew
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Last Visited 2022-11-27
 Author| Post time 2022-11-19 02:42:01 | Show all posts |Read mode
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I uploaded an image from desl top on my pc which i now want to change. Have had no problem in the past, but now not possible . Please advise

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 stephenmdew Last edit in 2022-11-19 02:42:01

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hobbes1
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Joined 2021-7-13
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Post time 2022-11-19 03:43:23 | Show all posts
Dear stephenmdew,
At what point does it prevent you from moving forward with changing your image?
1) Clicking the Change Avatar icon on your existing image
2) Clicking on the Upload Avatar
3) Select an image
4) Save the Changes
5) Verify that the image has been changed

If it is after you select and upload an image, you may want to check your file size. If it is too large, it will not be allowed to be uploaded. Also, some images may be caught in a filter which prevents banned content. If it is a different step that is problematic for you, then we may need to do some troubleshooting such as clearing cache (browser) or reinstalling the app (GTarcade Desktop App).
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 hobbes1 Last edit in 2022-11-19 03:43:23

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