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Group Buy Bug

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chkhurrum
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Post time 2016-1-14 01:48:23 | Show all posts |Read mode
Group Buy Bug Reply:4| View:172
Edited by chkhurrum at 2016-1-14 01:49

Edit: Happened few hr ago, was first time posting so post was in draft for last few hrs

I just did group buy now. i went to voucher section and bought gold, but then game kinda get stuck, when i close group buy and open it showed i have bought 300 soulstones for 1080 which i didn't and never intended to.

Kindly take back those soulstones and give back my diamond. and fix the bug.

Username: BadSector
Server Name: Adlard - 873 - HTK

Thx.

Regards

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 chkhurrum Last edit in 2016-1-14 01:48:23

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chkhurrum
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 Author| Post time 2016-1-14 13:19:36 | Show all posts
bump.......
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 chkhurrum Last edit in 2016-1-14 13:19:36

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Ѕilverᚺorn
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Post time 2016-1-14 18:48:03 | Show all posts
Dear Player,

Will try to ask for a refund, but i can't make any promises.

Have a good day.
Note: PM me when you reply, so i can update the report asap
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  • ok, but just to update it was not a mistake of buying wrong item, game bugged, I was on voucher buying area buying gold, but somehow game thought I bought soul stones after I reopen the group buy screen because it got stuck at draw screen.
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    2016-1-14 19:01  Reply

 Ѕilverᚺorn Last edit in 2016-1-14 18:48:03

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Ѕilverᚺorn
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Post time 2016-1-15 17:27:50 | Show all posts
Dear Player,

Did you bought another soulstone? cause my supervisor said that you bought another one.

Have a good day.
Note: PM me when you reply, so i can update the report asap
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 Ѕilverᚺorn Last edit in 2016-1-15 17:27:50

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chkhurrum
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 Author| Post time 2016-1-15 18:58:13 | Show all posts
well I did buy from voucher shop later, and infact after that I bought gem cards from diamond section also and more soulstones from voucher. but the transition I am talking about is where game shows I bought soulstones for diamond but I didn't and they can take back those soulstones and can kindly give back diamonds.
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  • Ѕilverᚺorn 

    Sr. Player Moderator

    My Supervisor told me that you bought another soulstone via diamond, well i will confirm again asap.
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    2016-1-18 22:11  Reply

 chkhurrum Last edit in 2016-1-15 18:58:13

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