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Gold in Ludo

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marok, gerard ...
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Post time 2016-1-21 02:12:19 | Show all posts |Read mode
Gold in Ludo Reply:27| View:1454
So after 4 Days waiting for an answer, i got one crating a new Thread here....

Hy,
I got several times (about 20 times now) on the 2x Gold-Bag field in Ludo(used my bought super dices for it ;)),
the goldbags were in my ludo bag, and then i clicked collect. But the bats never arrived in my invent. So im missing 400g now.
Well i wanted to use more of my dices to get mor of my alrdy used gold back in this event. but now it over without an answer from anyone.
I wrote 5! times about this issue but no reply..

Greets,

Marok, Gerard S291
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 marok, gerard ... Last edit in 2016-1-21 02:12:19

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chester™
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Post time 2016-1-21 02:15:03 | Show all posts
Hi i think gold from ludo automatically move to your char bag, that like other item like hero exchange card
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 chester™ Last edit in 2016-1-21 02:15:03

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puss
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Post time 2016-1-21 06:32:22 | Show all posts
Hi Marok, do remember which day & time did you experience this loss? And are the gold bags still missing?
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 puss Last edit in 2016-1-21 06:32:22

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chloegrace
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Post time 2016-1-21 16:13:42 | Show all posts
Hello, Compensation was sent via mail. Please confirm on this
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 chloegrace Last edit in 2016-1-21 16:13:42

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dark59
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Post time 2016-1-21 16:54:27 | Show all posts
Another player reported the same issue days ago, and I'm wondering if the devs looked into his account yet..

http://community.gtarcade.com/forum.php?mod=viewthread&tid=209376&extra=page%3D1

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 dark59 Last edit in 2016-1-21 16:54:27

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marok, gerard ...
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 Author| Post time 2016-1-21 22:02:29 | Show all posts
on 1st day of event. But must be a bigger Problem. now it was time for the 9 gold bags for logging in, and they also dont arrive in my bag... Its not funny getting no goldbags^^ dont know how many is lost atm. Think also now gold for spinning the wheel...
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 marok, gerard ... Last edit in 2016-1-21 22:02:29

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puss
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Post time 2016-1-21 23:49:55 | Show all posts
Hi Marok, can you provide us the date and time you collected the 9gold bags from Login Gift. And help us be aware by observing any gold bags you claim, check the time and date or video it if you can so we can submit it for faster troubleshooting. Thanks
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 puss Last edit in 2016-1-21 23:49:55

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Post time 2016-1-22 12:28:55 | Show all posts
Hi, so word from the devs that they will look into this.. for the mean time what I want you to do is to keep track or calculate how much gold you lost from this issue so once it is fixed they can send you compensation.
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 chloegrace Last edit in 2016-1-22 12:28:55

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marok, gerard ...
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 Author| Post time 2016-1-24 20:38:34 | Show all posts
any thing new about the bug? dont now if im able to get goldbags atm
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  • At the moment no, but please help keep track on every gold bags you receive that disappears and the date/time as well. This will make it easier for devs to check your logs and compensate when the issue has been dealt with. Ty
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    2016-1-25 15:11  Reply
  • that sounds like a lot of work..
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 marok, gerard ... Last edit in 2016-1-24 20:38:34

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stillts9
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Post time 2016-1-25 05:00:31 | Show all posts
Well, don't hold your breathe on the Devs getting to this anytime soon. I have an issue with lost wisdom on a totem transfer that I reported 12/29 and they have not addressed it yet. It is really disappointing regarding the response time of issues.  Stillts, Cyra S282.
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 stillts9 Last edit in 2016-1-25 05:00:31

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