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Consume & Regain: Hot Event not working

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matthewhill
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Post time 2016-1-27 20:00:31 | Show all posts |Read mode
Consume & Regain: Hot Event not working Reply:2| View:100
Good day,

I have consumed some soulstones today in order to obtain more resources from the consuming & regaining hot event.
I was surprised to see that the hot event is not working.

The first image is the soulstone count in my bags prior to consuming.
The second image is the soulstone count in my bags after consuming.

The thirs image which will be in the next poist is the hot event Consuming & Regaining.
You can clearly see the soulstones have been consumed, however, this is not registered with the hot event.

As I do want to get more tycoon points, this needs to be fixed as soon as possible.

IGN: Gamlin
Server: S835-Nebo


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 matthewhill Last edit in 2016-1-27 20:00:31

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matthewhill
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 Author| Post time 2016-1-27 20:02:08 | Show all posts
Edited by matthewhill@rogers.com at 2016-1-27 20:40

Hot Event for Consuming and Regaining.
Showing that previous soulstones have been consumed.
Hot event is not capturing the soulstones that have been consumed.

I would like to get those resources through the hot event, however, it appears to be not working.Can support let me know what I can do in order to get those resources.
I can take screenshots of before consuming and after consuming, as long as I can get those resources today if possible.

Thanks,

IGN: Gamlin
Server: S835-Nebo

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 matthewhill Last edit in 2016-1-27 20:02:08

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amimujib2100
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Post time 2016-1-27 21:10:44 | Show all posts
please, this is second time.
it started in spring event when i spend diamonds, or resources , it doesnt count toward hot events.
now its a tycoon with "consume regain" doesnt work. thats a lot of points.
server  nero s835. everyone here have same issue.
please fix by the end of a day
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 amimujib2100 Last edit in 2016-1-27 21:10:44

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