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Landrunner mispurchase/no warning

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ao2007-001
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Post time 2016-4-8 06:30:26 | Show all posts |Read mode
Landrunner mispurchase/no warning Reply:2| View:764
IGN Warcry
Server Theresa

Okay I am posting this as some of my guild suggested I may be able to get a diamond refund on this mount.

I am a non cash player, and there was no mention on the mall icon for landrunner, nor was there any pop uo on purchase that this mount requires you to recharge to use it!

For whatever reason you are putting mounts behind the paywall of requiring Lycorax - the first recharge reward.

Now I am asking that the 1888 diamonds be refunded to my character, and also that in future a pop up warning be applied to any item that requires Cash to have been recharged to your account to use.

Thanks.

Copied across from Bug section as not sure which this would go under.

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 ao2007-001 Last edit in 2016-4-8 06:30:26

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mf2203
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Post time 2016-4-8 16:40:36 | Show all posts
or, maybe u should pay more attention before spending so much diamonds.


it shows pretty clearly that u need lycorax in order to activate the landrunn. and lyco is the first recharge gift.
u shouldve gotten unicorn instead which only required the blue mount.
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Floor reply (1)
  • Here is the thing, you know the Lycorax is a cash only mount - other people coming into the game do not know this.

    The screen you show does not mention the Lycorax mount is a recharge only item, it just shows the Lycorax mount is one of the requirements for Landrunner.
    The fact there is another mount required to activate mounts is also bizarre to my mind.

    yes lets pay almost 3000 diamonds for items that require other items which require cash....
    3000 Diamonds is around US$90 value - would you expect to have to have other items to activate that?
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    2016-4-9 03:25  Reply

 mf2203 Last edit in 2016-4-8 16:40:36

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mcandy
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Post time 2016-4-8 17:44:08 | Show all posts
Sorry, in this case, diamonds are not refundable. We've made it clear in mount panel that Landrunner requires Lycorax to be activated.
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Floor reply (2)
  • Made it clear, in what way is not showing it on the icon making it clear?

    go into mount panel
    look through a bunch of icons to find the mount your looking for
    click the icon and then see that ONE of the requirements is a Lycorax mount
    goto Lycorax Mount and see that this requires a Lycorax seal to activate
    Click the Lycorax seal and goto sources for the seal
    Now you are told this requires a recharge and is not given out elsewhere.

    That isn't particularly clear or candid, a simple message on the icons of those items requiring a purchase would be perfectly clear, this is just a smokescreen to throw people off.

    Btw why are mounts requiring a recharge in the first place?
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    2016-4-9 03:15  Reply
  • stop crying man, you look like a sissy

    anyways, bad luck get over it go play on a new server tomorrow and don't buy the mount?
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    2016-4-11 16:14  Reply

 mcandy Last edit in 2016-4-8 17:44:08

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