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Order Submitted? ( recharge problem)

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sayuri kuribay...
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Post time 2016-4-8 13:44:18 | Show all posts |Read mode
Order Submitted? ( recharge problem) Reply:6| View:749
Edited by sayuri kuribayashie at 2016-4-8 13:47

kindly check whats goin on ? im trying to recharge a few 500 diamonds more to reach the 8k diamonds in precious. today, i already did 1k diamonds and a 500 diamonds recharge. Im doing the second and so on until i get to 8k diamonds but now it says order submitted
server : Duchess
IGN: soufeel




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 sayuri kuribay... Last edit in 2016-4-8 13:44:18

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Post time 2016-4-8 17:09:57 | Show all posts
Hello sayuri, I just made a report for you. Ty for the PM
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 freyafm Last edit in 2016-4-8 17:09:57

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Please try and make all the posts/threads that have to be reported, in Support Section!!!!
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 Author| Post time 2016-4-8 17:15:24 | Show all posts
this is my latest attempt of more thn 500 diamonds recharge w/c order submitted again




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 sayuri kuribay... Last edit in 2016-4-8 17:15:24

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 Author| Post time 2016-4-8 22:10:04 | Show all posts
i thought maybe its because i used up my card on this game 5 times in under 24 hours is the reason why it isnt lettine me recharge ,  thats why i waited for 24 hours to do the recharge but still it wont get through.

Now just a fe minutes ago, i tried to do a recharge of 500 diamonds using another card. A card which hasnt been used ever in this game but still:




its now 13:55 hours left for the precious event. if i knew that your recharge system would be buggy then i wouldnt be recharging anything at all since my goal was to get the 8000 diamonds , and not the 3000.
as you can see in my recharges i have already recharged 4500k diamonds meaning im really aiming for the 8k.

Please fix this before the event precious ends, its in your end and your payment sytem's end fault.. not ours. dont let us suffer for it.
THANK YOU FOR NOT IGNORING THIS CONCERN





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 sayuri kuribay... Last edit in 2016-4-8 22:10:04

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 Author| Post time 2016-4-8 23:51:50 | Show all posts
Edited by sayuri kuribayashie at 2016-4-8 23:55

12hrs left for the precious pro, please ., can anyone have this issue resolved. im trying to get prize from Tycoon too. and this recharging issue is stopping me from doing so
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 sayuri kuribay... Last edit in 2016-4-8 23:51:50

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 Author| Post time 2016-4-9 01:57:31 | Show all posts
10 hours till precious event ends.. please , could anyone update us on whats going on.. all the details have been laid here .
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 sayuri kuribay... Last edit in 2016-4-9 01:57:31

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 Author| Post time 2016-4-9 02:38:28 | Show all posts
i just got off on a phone call with my bank and they said everything is ok with my card and my bank account. its not only me now who is having issues with recharging. i can see some other people too ... so please try to do something about it. ITS NOT ON MY BANKS END FAULT OR MISTAKE ... ITS YOUR PAYMENT SYSTEM'S!
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 sayuri kuribay... Last edit in 2016-4-9 02:38:28

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