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Angel Party Issues

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pam l gaskins
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Post time 2016-4-18 00:33:28 | Show all posts |Read mode
Angel Party Issues Reply:18| View:1953
Edited by pam l gaskins at 2016-4-18 00:50

Having several issues and it has to do with collecting the shells. Our whole server is not able to collect them as it gives us all a database error. Hope that you will take the time to fix this. We have used several browsers. Cleared the cache and temp files. Rebooted our systems. Nothing is helping us. We are on S436.

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 pam l gaskins Last edit in 2016-4-18 00:33:28

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pam l gaskins
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 Author| Post time 2016-4-18 00:36:28 | Show all posts
It even goes as far as we can't kill monsters in elemental zone either.
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 pam l gaskins Last edit in 2016-4-18 00:36:28

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miffyreylo
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Post time 2016-4-18 11:08:33 | Show all posts
Ah, sorry to hear about that. I'll report your server's issues with the higher ups.

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 miffyreylo Last edit in 2016-4-18 11:08:33

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jeredjered
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Post time 2016-4-18 16:14:44 | Show all posts
okay our issue on s436 has been fixedTHANKS for reporting but are we gonna get compensation for our first day lost stuffs?
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 jeredjered Last edit in 2016-4-18 16:14:44

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dilynraevandyk...
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Post time 2016-4-18 17:03:31 | Show all posts
Yesterday, April 17th Whitewater Camp (S51) was unable to access anything related to Angel party. Any prize in Hot events that offered shells or starfish as part of the reward were uncollectable due to a database error. Anything, any prize, any event in Angel Party even the Elemental Zone was inoperative and returning database error.

Here it is the 18th, and the problem hasn't been fixed. Angel party and any other event or reward that offers angel party resources returns a database error message. This doesn't just affect the shells and starfish... NOTHING that is grouped with an angel party resource as a reward is retrievable. Blessed stones, angel tears, warsouls, aegis, capsule Toy eggs, gemology cards... There are a LOT of normal every day resources that we aren't receiving because of this issue.

Dilynrae Vandyke
Whitewater Camp (S51)
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  • I was going to try to do an accounting of all the resources we're missing out on but this event is tied into almost everything. It would take me two or three hours to account for all the resources this is costing us. Compensation should be Everything we missed out on, not some half baked cheap compensation.
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    2016-4-18 17:17  Reply

 dilynraevandyk... Last edit in 2016-4-18 17:03:31

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jeredjered
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Post time 2016-4-18 18:42:45 | Show all posts
i'm with you man, giving us gold and vouchers as compensation, trust me, i'm one with those people planning on leaving the game for real
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 jeredjered Last edit in 2016-4-18 18:42:45

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workafrica5
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Post time 2016-4-18 20:39:37 | Show all posts
Hi dilynraevandyke, I'm really sorry to hear about this I'll log a report regarding this for you. could you please take some screenshots too so that we can sort this out more quickly?
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  • Aaaaand naturally I log on this morning and the event is working... one whole day's worth of rewards lost. Looking at the bug reports posted in this thread, this problem has existed since the 16th on some servers. How many servers did this affect, and how GTA intend to compensate us for losing a whole day's worth of rewards from every event that this sub event is tied into?  Anything that gave Angel's party resources as rewards (shells and starfish) were affected... Throwing a little gold and a few trinkets at us is  just going to make people angry and leave the game. You people at GTA really need to get your act together and compensate us fully for what we lost.
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    2016-4-19 00:52  Reply

 workafrica5 Last edit in 2016-4-18 20:39:37

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pam l gaskins
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 Author| Post time 2016-4-19 08:30:49 | Show all posts
Edited by pam l gaskins at 2016-4-19 08:35

Here is a list of almost everything I lost yesterday and then some. Lets see what we are actually compensated if anything. As the story goes they give tid bits of vouchers and stuff that isn't related to the actual event. This is my list I want compensated.

20 normal shells from events bonus
7 large star fish AP1
65 sm starfish from AP2
3 normal shells AP3
1 fine shell AP3
1 rare shell AP3
40 sm. Shells from must have
15 fine shells from must have
6 craft master cards from must have
25 caspule eggs from must have
3 normal shells from todays gifts
3 fine shells from todays gifts
300 auerus coins todays gifts
1 – 50 gem card from todays gifts
Also the things I would have gotten in elemental zone as you see my stamina was close to 300 I would have done all of them to gain the items
21 sm. Starfish from individual rewards
1 lg. starfish from ind. Rewards in EZone
Same from world rewards in EZone 21 sm. Starfish and 1 lrg. Starfish
That is not including what I would have gotten if I could have killed them .
I demand full compensation for my loses of no one being in the office to correct this yesterday.
Also all the shells I could have bought in craft master 10 normal, 10 fine and 6 rare.



[img]%5BURL=http://s263.photobucket.com/user/bluhoteyes/media/musthaves_zps0lvrg5zk.jpg.html%5D[/URL][/img]




[img]%5BURL=http://s263.photobucket.com/user/bluhoteyes/media/angelparty1_zpssqnifh5l.jpg.html%5D[/URL][/img]

[img]%5BURL=http://s263.photobucket.com/user/bluhoteyes/media/ap3_zpsncaxyln3.jpg.html%5D[/URL][/img]



[img]%5BURL=http://s263.photobucket.com/user/bluhoteyes/media/todaysgift_zpsejlniimt.jpg.html%5D[/URL][/img]




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 pam l gaskins Last edit in 2016-4-19 08:30:49

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 Author| Post time 2016-4-19 08:59:36 | Show all posts
To make it easy I have compiled a list of all the things without all the wording to make it easy for you guys to send the correct compensation.

86 normal shells
9 lg starfish
107 sm starfish
39 fine shells
7 rare shell
6 craft master cards
25 capsule eggs
300 auerus coins
1 50 gem card
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  • I started going through it all last night and gave up... I believe it was more than that because it seems like everything is tied into that event... Even World Boss tonight was giving away starfish...  It's fixed on S51 now, but they don't compensate you anywhere near what you lost...
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    2016-4-19 11:35  Reply
  • totally agree and yes I believe you are right on my list not being complete also. That is a rough estimate and if they gave us all that I would be happy. I did however notice b4 i done gemology that it was broke and didn't waste my gem cards.
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    2016-4-20 02:48  Reply

 pam l gaskins Last edit in 2016-4-19 08:59:36

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Post time 2016-4-19 20:38:45 | Show all posts
bump bump bump
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 jeredjered Last edit in 2016-4-19 20:38:45

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