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RECHARGE ISSUE 20th time post

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tinios35
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Post time 2016-4-23 01:44:51 | Show all posts |Read mode
RECHARGE ISSUE 20th time post Reply:11| View:836
As Support group only send automatically messages lets get thing clear as we are 10-20 maybe more from Greece. VISA is not an option anymore because you failed as company, cause some days ago i could easily rechaarge with VISA . PAYPAL-PAYSAFECARD arent allowed due to capital control of country. so.....HOW THE F*CK CAN WE RECHARGE. For once skip you apologizing messages and get us a solution. OR SIMPLY TELL US WITH A POST TO QUIT GAME.
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 tinios35 Last edit in 2016-4-23 01:44:51

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adamn68
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Post time 2016-4-23 01:48:15 | Show all posts
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 adamn68 Last edit in 2016-4-23 01:48:15

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badsector27
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Post time 2016-4-23 01:50:44 | Show all posts
Sorry that you are having issue. can you provide the following

your IGN,
your server
your order ID
what error you got

and i will report it to developers asap.

PS: another user reported same issue who was from Greece, i asked him also, so asking if there is some other method which you guys can use, update about it also, i can forward that and maybe that method can be added also
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 badsector27 Last edit in 2016-4-23 01:50:44

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abzlgr3-dgphvc...
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Post time 2016-4-23 01:51:01 | Show all posts
can you provide more information? have you made a recharge and was it proccessed? recently. Have you checked with your card company and verified there's no restriction on the card? Also what country?
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 abzlgr3-dgphvc... Last edit in 2016-4-23 01:51:01

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THENA ON ALL SERVERS
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tinios35
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 Author| Post time 2016-4-23 01:58:45 | Show all posts
Order Number: 146134625434199 IGN Dear SERVER s19 Lunaria 9,99$ VIA VISA and declined as usual. past days i was recharging fine.
SO SOMETHING IS GOING ON WITH YOUR COMPANY AS WE ALL HAVE SAME ISSUE
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 tinios35 Last edit in 2016-4-23 01:58:45

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tinios35
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 Author| Post time 2016-4-23 01:59:57 | Show all posts
Order submit as usual. WORLDPAY DOESNT FORWARD ORDERS all of sudden.
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 tinios35 Last edit in 2016-4-23 01:59:57

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g5502331
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Post time 2016-4-23 02:02:11 | Show all posts
Greece is in financial ruins, yet people spend money on online games lol, hope your one of the wealthy thieving ones.
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 g5502331 Last edit in 2016-4-23 02:02:11

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badsector27
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Post time 2016-4-23 02:02:54 | Show all posts
I have reported it, as soon as i hear something will update this thread. we should have a reply within 24 hrs
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 badsector27 Last edit in 2016-4-23 02:02:54

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ashley greene
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Post time 2016-4-23 05:24:52 | Show all posts
Hello tinios35,

Apologies for the issue you are having, please try the following.
1). Choose a different payment method such as SMS billing and many more

2). Check whether or not your card has blocked your purchase attempt, which can be a result of your purchase being from a game( This has been the most common case ).

Regards,
Ashley Greene
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 ashley greene Last edit in 2016-4-23 05:24:52

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wolffreak
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Post time 2016-4-23 13:41:21 | Show all posts
i purchased a recharge $9.99  3 hrs ago and it didnt go through, what is going on, server s9liz, name spaz. it still was sayin order is processing, i used a visa giftcard it shoulda went through already. i tried doin it twice but nothing, dont withdraw the recharge twice from my card, if u do i will be very upset. u people need to fix this, i just want 1 purchase of 9.99 recharge, fix it
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  • mcandy 

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    Your reference/order ID please?
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    2016-4-23 13:52  Reply
  • 146137496981368
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    2016-4-23 14:01  Reply
  • all im askin is for 1 recharge of $9.99, i used a visa giftcard, i have the exact amount on there for it. only take one recharge amount from my card, like i said i tried to do it twice for the 1 recharge both times didnt get anything. fix it please. i would like to get that recharge but i only have a visa giftcard. stop making it to where people cant use visa if its the only thing they can use
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    2016-4-23 14:04  Reply
  • mcandy 

    Super moderator

    Thx. Confirming it.
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    2016-4-23 14:15  Reply
  • so will this get fixed or not, it is a visa giftcard so it shouldnt bean issue, it should have gone through. i kno visa giftcards dont restrict anything besides atm or cash from it but otherwise u can make any purchase online or at stores or anywhere with it
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    2016-4-23 14:18  Reply
  • so if i put money on paypal will a paypal payment go through
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    2016-4-23 14:33  Reply
  • smh fix it to where i can use my visa giftcard instead of havin to go through some other crap, the visa giftcard is my only option i cant use any of that other crap, stop with the damn bs already. u guys are gonna lose business this way. wat dont u get that a visa giftcard is a visa giftcard, it aint paypal or any of that crap
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    2016-4-23 15:06  Reply
  • wat are u people like 5, u smoke alot of crack or somethin and not kno how to run a game right
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    2016-4-23 15:08  Reply

 wolffreak Last edit in 2016-4-23 13:41:21

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