North America Forum

 Forgot password?
 立即注册
Search

We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
Website League of Angels Support
42220 Threads / 241837 Reply
Search   Favorites  

View: 288| Reply: 3

facebook unable to purchase diamonds

[Copy link]

2

Threads

12

Posts

0

Credits

User

Rank: 1

Credits
0
doomdealer
User
Posts:12
Joined 2014-5-7
Last Visited 2017-12-27
Post time 2016-4-24 01:59:37 | Show all posts |Read mode
facebook unable to purchase diamonds Reply:3| View:288
i'm wondering whether facebook has a issue or is it on gtarcades side so then i know it was working this morning what is happening and can you resolve it as quickly as possible as i was hoping to get miya but considering my options as this game is supposed to be a service which we pay in or not pay in for so please can you resolve the problem as slowly i'm getting tired of all the problems bugs etc and over priced items i'm still willing to play but need the diamonds purchasing system working as i tried to pm the support but got stone walled so please fix it.
Translate

 doomdealer Last edit in 2016-4-24 01:59:37

 Support

Report
Default Signature
Reply

Use magic Report

2

Threads

1424

Posts

0

Credits

玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
miffyreylo
Jr. Player Moderator
Posts:1424
Joined 2016-1-27
Last Visited 2017-06-27
Post time 2016-4-24 11:32:01 | Show all posts
Edited by miffyreylo at 2016-4-24 11:39

I'll put it in our work chat. Thanks for reporting.
Regarding your recharge issues, do you have the Order ID Numbers so that the higher ups can check the status of the purchases? Thanks.
Translate
Floor reply (1)

 miffyreylo Last edit in 2016-4-24 11:32:01

 Support

Report
Reply Support Not support

Use magic Report

2

Threads

12

Posts

0

Credits

User

Rank: 1

Credits
0
doomdealer
User
Posts:12
Joined 2014-5-7
Last Visited 2017-12-27
 Author| Post time 2016-4-25 00:20:47 | Show all posts
my ign is aria server S80 cain and facebook seems to not be allowing the transaction through like when your paying in it just grays out and waits although doesn't process at all its been like this for a few days can you let them know or is it just me this is happening to  
Translate
Floor reply (0)

 doomdealer Last edit in 2016-4-25 00:20:47

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

1

Threads

2760

Posts

0

Credits

玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
bofu
Jr. Player Moderator
Posts:2760
Joined 2016-1-26
Last Visited 2020-12-06
Post time 2016-4-25 04:44:37 | Show all posts
Hi Aria

I've put this in the report book for you. Going to be a bit difficult to identify the problem since there is no screenshot (if you can post one that would be very helpful)

I play through facebook myself, and don't know if this is the same problem you had or not but it MAY help:
Sometimes, after selecting the recharge amount I wish to make and then scrolling down to the 'submit' button, I notice a small box attempt to open in the middle of the screen but then fade out again, when I then do click on submit nothing happens. To overcome this I end up having to close the recharge tab and attempt it again. This may not be the same issue though

I would also suggest reporting the issue direct to facebook using the hot button:


Translate

This post contains more resources

You have to Login for download or view attachment(s). No Account? Register

x
Floor reply (0)

 bofu Last edit in 2016-4-25 04:44:37

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2022-11-30 16:10 GMT+8 , Processed in 0.070849 second(s), 40 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list