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Angels party closed when i was locked out of the game

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rhian_elliott
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Post time 2016-4-25 16:57:54 | Show all posts |Read mode
Angels party closed when i was locked out of the Reply:3| View:296
Hi There. I have been trying to reach support with my gaming issues for a month so i hope i will get a response and some action here. Ok, so you already know the bugs have caused more terrible issues for the Heimdell server since the update 5 weeks ago, you already know World Boss and Gauntlet have been unplayable ALL WEEK but a LOT of us were locked out of the game on 23/04/16 which meant that we couldn't go in to the Angels party shop and buy what we had spent so much time, effort and diamonds on.
Can you not close the server so no more new people join? Just a suggestion but can you not open angels party for a day so we can just go in to collect what we worked hard to gain? You know, with out it being active? Like when beach shells event finishes, that stays up for us to collect so can we have the same with angels party pretty please? xx

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 rhian_elliott Last edit in 2016-4-25 16:57:54

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rebel heimdall...
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Post time 2016-4-25 19:00:24 | Show all posts
Yes a lot of players couldn't collect, because they were unable to login, friday- and saturdayevening, and other times. It would be fair to open collecting time 1 more day! Also unable to score more too!
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 rebel heimdall... Last edit in 2016-4-25 19:00:24

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mannimammut1
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Post time 2016-4-25 19:22:06 | Show all posts
Yes, the same with me. I have many starfish and shells that I could not use
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 mannimammut1 Last edit in 2016-4-25 19:22:06

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bofu
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Post time 2016-4-26 03:41:23 | Show all posts
My colleagues have already reported the Angel Party issue on s1010 (more than one report) and also asked for either an extension on the shop so you can all collect, or compensation.

It is now down to support and developers to decide what to do for you all
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 bofu Last edit in 2016-4-26 03:41:23

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