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Issue with Gem Combo

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brooklyn06824
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Post time 2016-4-30 12:53:43 | Show all posts |Read mode
Issue with Gem Combo Reply:8| View:264
I have had my Gem combo above lvl 7 for a very long time, it may eve be over lvl 9 for some time as well, and all of a sudden after this most recent refresh it shows not active for lvl 3.

I have double checked and all sockets are unlocked and have gems filled.

Please fix this ASAP.

Also it wou be nice if you provided me with 100 Diamonds and a fre 30 day VIP status for my troubles.

Server: Fred
IGN: Bones

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 brooklyn06824 Last edit in 2016-4-30 12:53:43

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aiven
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Post time 2016-4-30 13:05:14 | Show all posts
Hello friend
Could you please provide some screen shots that support your case. Also sometime this things happens due to some visual bug . Could you please refresh your browser and check it . Thank you
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 aiven Last edit in 2016-4-30 13:05:14

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forrest.hallib...
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Post time 2016-4-30 20:57:01 | Show all posts
SS would help, make sure you have the right type of gems socketed as well.
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 forrest.hallib... Last edit in 2016-4-30 20:57:01

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brooklyn06824
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 Author| Post time 2016-4-30 22:18:51 | Show all posts
What do you mean by the right types of gems?  I have "normal" gems and combo gems and they are all 9 and above and it shows no gem combo, with the same gems I had previously when it showed the gem combo.
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 brooklyn06824 Last edit in 2016-4-30 22:18:51

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brooklyn06824
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 Author| Post time 2016-4-30 23:11:33 | Show all posts
I have refreshed a few times, I have even closed the app completely and restarted it and the same issue still exists.  Here are some screen shots



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 brooklyn06824 Last edit in 2016-4-30 23:11:33

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forrest.hallib...
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Post time 2016-4-30 23:25:00 | Show all posts
try the patk crit gem swap it out and see if combo comes up, may be bugged that way, what I meant by type gem- sometimes can put matk on a ptak hero and that can bug it as well.
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  • Tried that, no change.    Also as  my main is warrior class I confirmed all the gems are valid gems.  Also I had not changed any gems from when the gem combo was present to when it disappeared.  The only that occurred in between was a game update.
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    2016-4-30 23:40  Reply

 forrest.hallib... Last edit in 2016-4-30 23:25:00

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onγχ
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Post time 2016-5-1 04:18:22 | Show all posts
Hi bones,

How very strange... Any ways have now reported this for you and asked the devs to check into this.

Thanks Onyx
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  • Many thanks Onyx.  I thought it was wierd too.  The first thing I did was refresh.  Then I ungemmed  all, and re-gemmed them, and no difference, that was when I opened this thread.

    Hopefully it will be corrected shortly.
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    2016-5-1 08:13  Reply
  • Any status update on this issue?  It is a real pain.
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    2016-5-2 02:48  Reply

 onγχ Last edit in 2016-5-1 04:18:22

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It's time to let natural selection take effect... remove all warning labels and let nature sort the rest out.
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 Author| Post time 2016-5-4 20:36:57 | Show all posts
All of a sudden, without doing anything the issue is now resolved.
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 brooklyn06824 Last edit in 2016-5-4 20:36:57

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workafrica5
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Post time 2016-5-4 20:45:10 | Show all posts
Hahaha good to hear
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 workafrica5 Last edit in 2016-5-4 20:45:10

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Required: IGN, Server No, SS, Platform and Order ID(Recharge)

Links Payment: http://goo.gl/NVWv7p l http://goo.gl/l6CWYQ
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