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Missing Hero Help Please

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dcopervield
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Joined 2016-5-2
Last Visited 2016-05-03
Post time 2016-5-2 05:16:28 | Show all posts |Read mode
Missing Hero Help Please Reply:9| View:639
Edited by dcopervield at 2016-5-2 05:32

I had Huxley in Afternoon From the Mighty Hero Pack now he gone and dont know why my huxley replaced  by odin which is already in recycle
Ign = HoneyBadger Level 42
Server = S25-Augustine
Please Fix It Thanks A Lot
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 dcopervield Last edit in 2016-5-2 05:16:28

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transparentopa...
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Last Visited 2020-03-15
Post time 2016-5-2 05:23:04 | Show all posts
Hello hello,

Sorry for the inconvenience! I will try to have the dev team look into the logs to find your Huxley. If they do find him, you will be compensated.

Hope your issue is resolved soon!
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  • Thanks Sir/Mam thanks for seeing my complaint hope u enjoy your day
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    2016-5-2 05:34  Reply
  • transcendence 

    Sr. Player Moderator

    You're very welcome!

    I have sent this in, but you may have to wait a few hours due to the time differences between us and the devs and super moderators.
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    2016-5-2 07:08  Reply
  • no problem sir, thanks for the help it's ok sir im waiting in
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    2016-5-2 07:35  Reply

 transparentopa... Last edit in 2016-5-2 05:23:04

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Find me in-game:

Ailisiana // S2-Angel's Rise
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rillo1980
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Post time 2016-5-2 07:07:08 | Show all posts
same issue except it was Athena I am missing

IGN : Aunghadhail
Server : s26 Freedom
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  • transcendence 

    Sr. Player Moderator

    Hello rillo,

    I will do the same as above, I'm going to send in a report about this and try to have them check the logs for your Athena. If they are able to find it in the logs, they will give her back to you.

    Thank you for reporting! Hope your issue is resolved soon!
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    2016-5-2 07:09  Reply
  • thank you very much for your help~
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    2016-5-2 09:35  Reply
  • transcendence 

    Sr. Player Moderator

    You're very welcome
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    2016-5-2 12:34  Reply

 rillo1980 Last edit in 2016-5-2 07:07:08

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kengal325
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Post time 2016-5-2 08:18:23 | Show all posts

I have the same Problem too... My Victoria is Missing too pls Help thank u and good day..

ign = AoTLevi level 46
server = S25 - Augustine
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 kengal325 Last edit in 2016-5-2 08:18:23

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abzfmjtsfqgt7x...
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Post time 2016-5-2 09:26:36 | Show all posts
Same problem here. My celia is missing

S25
ReborN
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  • transcendence 

    Sr. Player Moderator

    Hi!

    I've included your issue along with all of these others. I hope this is resolved soon!
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    2016-5-2 10:40  Reply
  • Confirmed, you have been compensated
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    2016-5-3 13:48  Reply

 abzfmjtsfqgt7x... Last edit in 2016-5-2 09:26:36

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abzyst9btmgvao...
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Post time 2016-5-2 16:41:11 | Show all posts
hello , i have the same issue 2 missing huxley ..

S25 AUGUSTINE
NAME -NAMIC

THANKYOU
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 abzyst9btmgvao... Last edit in 2016-5-2 16:41:11

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tasoo
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Post time 2016-5-2 16:46:42 | Show all posts
Dear player.
I apoloize for the issue.
I will get senior moderator to have a look asap. Could you provide me with more details please? Such as which platform you use and when the missing hero was noticed.
Thank you again for your patience.

Tasoo
Junior moderator
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  • hi 1 extra aishah missing  i was at 2 now im at 1  s8-lydia ign: doomslayer ......... thats a facebook account and i notice it when i log at reset since a hour
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    2016-5-2 17:50  Reply
  • im using mini client sir im got huxley from mighty hero pack i claimed it about 4 pm in indonesian time that's a yahoo account when i log out and when i loggin back at 1 am and im supprised which should odin already in the reycle back again and suddenly odin has replaced my huxley Server=S-25 Augustine  IGN=HoneyBadger  Level=42 Please Fix It Thanks
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    2016-5-2 18:20  Reply
  • sry again sir im using mini client but im not use a quick login yahoo. im just used a normal login but my account is a yahoo
    IGN=HoneyBadger Server= S-25Augustine Level=42
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    2016-5-2 19:06  Reply
  • i got Victoria through completing hero shards at around  6-7 pm Philippine stated time and Logged out.. when i came back logging in 12:00 midnight.. found out my Hero victoria gone in my Ally Line up... hope this could help... thank you in advance

    IGN: AoTLevi level 47
    Server : S25-Augustine
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    2016-5-3 07:51  Reply

 tasoo Last edit in 2016-5-2 16:46:42

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LOA 2 - Server 2 Angel's Rise, IGN = Tasoo
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loa2team
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Post time 2016-5-2 17:55:50 | Show all posts
Hi all,
We have confirmed your reports and feel really sorry for you. We will compensate for what you have lost.
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  • hi i was with 2 extra aishah now im at 1 extra i want her back i was so close of a upgrade plz help me  IGN: doomslayer   s8-lydia
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    2016-5-2 18:02  Reply
  • im using mini client sir im got huxley from mighty hero pack i claimed it about 4 pm in indonesian time that's a yahoo account when i log out and when i loggin back at 1 am and im supprised which should odin already in the reycle back again and suddenly odin has replaced my huxley Server=S-25 Augustine  IGN=HoneyBadger  Level=42 Please Fix It  Thanks i so closed to upgrade my huxley to  4 please fix it sir Thanks Again
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    2016-5-2 18:22  Reply
  • sry again sir im using mini client but im not use a quick login yahoo. im just used a normal login but my account is a yahoo
    IGN=HoneyBadger Server= S-25Augustine Level=42 please fix it Thanks Sir
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    2016-5-2 19:06  Reply
  • Thanks Sir My hero Is back Thanks again for the help
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    2016-5-3 11:54  Reply
  • My Penn is also missing. i just had it on the other day, and it suddenly disappeared the next day.

    IGN: Chimfinity
    Server: S12-Thera
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    2016-5-3 17:10  Reply

 loa2team Last edit in 2016-5-2 17:55:50

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indispec
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Post time 2016-5-2 18:12:09 | Show all posts
Thanks for the prompt replies.
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 indispec Last edit in 2016-5-2 18:12:09

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archero03
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Post time 2016-5-3 21:29:48 | Show all posts
I have the same issue, but it was Penn that i'm missing

IGN : Chimfinity
Server : S12 - Thera
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 archero03 Last edit in 2016-5-3 21:29:48

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