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cant collect goldbags

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guibo
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Post time 2016-5-3 03:12:28 | Show all posts |Read mode
cant collect goldbags Reply:20| View:2889
i lost 2000 from exchange Lucky star,120 gold from login,80 gold from compensation and 30 gold from peak and 10 gold from recharge.the last 2 goldbags from peak i could collect.i have recharge 200 gold because i could collect the two last goldbags from peak but from recharge i havent receive the goldbag. greetings guido


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 guibo Last edit in 2016-5-3 03:12:28

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Post time 2016-5-31 17:58:22 | Show all posts
Glad to hear. Tyvm for your response and patience DAS.
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 puss Last edit in 2016-5-31 17:58:22

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Post time 2016-5-28 19:08:25 | Show all posts
Hi DAS, this means devs didn't fix your issue. The 10g bags are all bugged cos they share the same item_id. Your gold isn't lost, they are just bugged (hidden) from sight. Since PA is opening, try to solve it manually and get back to me on monday. If it is still not resolved by this PA I will bumped the issue again for a fix. Ty for your patience DAS.
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 puss Last edit in 2016-5-28 19:08:25

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Post time 2016-5-23 15:49:50 | Show all posts
Hi Das, just a follow-up. I've resubmitted your report/link, hope devs can help you recover as soon as possible. Let me know if your gold bags are recovered and in your bag. Ty
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 puss Last edit in 2016-5-23 15:49:50

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Post time 2016-5-21 13:34:10 | Show all posts
Ok Das, I'll check on monday if that dev is available for fix. Ty
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 puss Last edit in 2016-5-21 13:34:10

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Post time 2016-5-17 03:53:32 | Show all posts
Tyvm for your response Das, as soon as the dev that fix this issue is back/available I will forward your issue 1st as priority.
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 puss Last edit in 2016-5-17 03:53:32

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Post time 2016-5-16 15:44:07 | Show all posts
Hi Das1dr, did you manage to recover your missing gold bags through the method above during PA?
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  • the first i couldnt collect but the last 2 i have collect. i hope its okay for the login goldbags . Within 5 days i can see for collect the goldbags from login.
    greetings
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    2016-5-16 17:29  Reply

 puss Last edit in 2016-5-16 15:44:07

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Post time 2016-5-13 14:07:13 | Show all posts
Hi DAS1DR, I've gotten response, apparently the dev that solves  this issue is currently unavailable and will solve this when he/she is available again. I suggest you try this method for the coming PA, it will help you recover your missing gold and let me know if you have recovered them. Ty


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 puss Last edit in 2016-5-13 14:07:13

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Post time 2016-5-13 13:52:52 | Show all posts
Hi DAS1DR I will try again to bump this issue, hope they can fix it today, sorry for waiting so long. Ty
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 puss Last edit in 2016-5-13 13:52:52

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Post time 2016-5-7 22:13:38 | Show all posts
Hi DAS1DR, I still haven't gotten any word from devs, basically got ignored for few days. I hope by monday they will fix your problem. Btw your gold bags aren't missing, they are just bugged/hidden, basically what they will do is unhide/recover it. So even if you recharge the bonus will add to the invisible stack, and you will get it back once they recover it. Ty
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 puss Last edit in 2016-5-7 22:13:38

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Post time 2016-5-4 23:48:45 | Show all posts
Hi DAS1DR, I'll forward and follow up on your issue because Evilme has personal matters to attend for the next few days.
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  • it still the same i couldnt collect goldbags. now from login.i have waiting for to see i could but it didnt. i will recharge but i loose than the goldbags also.
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    2016-5-7 20:17  Reply

 puss Last edit in 2016-5-4 23:48:45

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evilme
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Post time 2016-5-3 03:51:17 | Show all posts
dear player in this current bug  gold bags not lost but hidden in your bags. thats why please try the following recovery strategy
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 evilme Last edit in 2016-5-3 03:51:17

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Post time 2016-5-3 17:16:38 | Show all posts
Edited by evilme at 2016-5-3 17:17

ok. can you share your in game name and server please so i can report it. btw this method recovers 100% so it works with investment plan in case you are doing this event.
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 evilme Last edit in 2016-5-3 17:16:38

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abzxhmtwd2evf7...
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Post time 2016-5-9 19:03:53 | Show all posts
hi from lucky star i get no gold bags.This is from 28/04 i cant collect goldbags
greetings guido
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 abzxhmtwd2evf7... Last edit in 2016-5-9 19:03:53

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abzxhmtwd2evf7...
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Post time 2016-5-12 02:21:17 | Show all posts
when have you a answer from dev.? that is from 28/04 i cant collect golbags
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 abzxhmtwd2evf7... Last edit in 2016-5-12 02:21:17

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Post time 2016-5-12 13:29:19 | Show all posts

cant collect goldbags

Edited by abzxhmtwd2evf7qx@facebook.com at 2016-5-12 13:41

again i have 2 goldbags from lucky strike and i cant collect.greetings
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 abzxhmtwd2evf7... Last edit in 2016-5-12 13:29:19

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Post time 2016-5-13 13:32:07 | Show all posts
goldbags dont come in my backpack.
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 abzxhmtwd2evf7... Last edit in 2016-5-13 13:32:07

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