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Compensation for 5/1/16

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ruth payne_169...
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Post time 2016-5-4 08:10:34 | Show all posts |Read mode
Compensation for 5/1/16 Reply:6| View:539
Edited by ruth payne_1694 at 2016-5-4 08:10

Any word on compensation for May 1st for the servers that were unable to get in? Our whole server missed out on that whole day. Including those who have Monthly card diamonds, last day of Craft master, collection of HE for the palm tree for Homestead,victorian shards etc.  I was surprised to see there was nothing compensated yet.

Ariella- RoyalSteed(S71)
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 ruth payne_169... Last edit in 2016-5-4 08:10:34

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wendy sue
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Post time 2016-5-4 08:27:56 | Show all posts
I agree a whole day is a lot especially if you're competing in events lost all alliance guild and daily events as well.

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 wendy sue Last edit in 2016-5-4 08:27:56

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wendy sue
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Post time 2016-5-4 08:29:31 | Show all posts
Is there plans for comp or are you trying to force ppl to play LoA 2 ?
Cogburn S71
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  • Need comp for mental stress. Had to be in the real world for 24 hours. It was scary..
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    2016-5-4 09:00  Reply

 wendy sue Last edit in 2016-5-4 08:29:31

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captain kid
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Post time 2016-5-4 09:58:19 | Show all posts
Edited by captain kid at 2016-5-4 16:59

Greetings! A report for S71 - Royalsteed request for compensation has been filed. We are sorry for all the inconvenience this issue has caused. I assure you we will work vigorously for the betterment of your gaming experience. Best regards!
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 captain kid Last edit in 2016-5-4 09:58:19

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wendy sue
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Post time 2016-5-4 10:26:48 | Show all posts
it was a whole day not a few hours the comp given doesn't come near what ppl lost .Cogburn S71
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  • captain kid 

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    I will bring this up to my superior and see what can be done. I'll be back for update once response is given.
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    2016-5-4 22:33  Reply

 wendy sue Last edit in 2016-5-4 10:26:48

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miffyreylo
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Post time 2016-5-4 10:43:24 | Show all posts
Either myself or Cap will bring this up with the higher ups tonight. Sorry for the inconvenience!
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  • captain kid 

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    Thank you miffy. Appreciated
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    2016-5-4 22:34  Reply
  • Please do bring it up. Please remind them that it was not a couple of hours as they stated. It was over 24 hours. That comp is an absolute slap in the face.
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    2016-5-5 06:21  Reply

 miffyreylo Last edit in 2016-5-4 10:43:24

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ariella2
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Post time 2016-5-14 12:56:44 | Show all posts
And nothing.  Could you check on this again? Would still like to at least recoup my diamonds from monthly card because of the outage.
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 ariella2 Last edit in 2016-5-14 12:56:44

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