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serverdown sunday miss stuff , 3 days no support ?

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dahak234
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Post time 2016-5-5 01:14:44 | Show all posts |Read mode
serverdown sunday miss stuff , 3 days no support Reply:10| View:1017
how about read support tickets ?

I cant get my domination bet rewards ( this is fixed by the support after 2 days )

but still i miss the shards i buy sunday morning

after server come back , i check for argument my theresa but she was not there !
than i notice that the other shards i buyed lost too

i guess the server had a rollback but i could not refresh the shop (90 refresh per day done)
and the 5200-5300 souls i spend i dont get back


Fix that !

I pissed enoght that i dont get my event reward, missed the +5 argument reward just because i dont had my theresa ...
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 dahak234 Last edit in 2016-5-5 01:14:44

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kittylicker (s...
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Post time 2016-5-5 01:17:22 | Show all posts
Edited by kittylicker (s1) at 2016-5-5 01:23

Sorry you have this issue dahak234. Can you please provide us with your IGN and Server Name/Number so that we may look into this issue for you more.

KittyLicker
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 kittylicker (s... Last edit in 2016-5-5 01:17:22

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dahak234
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 Author| Post time 2016-5-5 02:49:12 | Show all posts
Ccprogames server 26
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 dahak234 Last edit in 2016-5-5 02:49:12

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kittylicker (s...
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Post time 2016-5-5 02:54:26 | Show all posts
Ok thanks for the info. I have passed it along and you should get a response in a little while.

LittyLicker
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 kittylicker (s... Last edit in 2016-5-5 02:54:26

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matt johansen_...
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Post time 2016-5-5 17:27:30 | Show all posts
hahaha lame he got domination compensation such bs
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 matt johansen_... Last edit in 2016-5-5 17:27:30

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dahak234
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 Author| Post time 2016-5-6 00:25:46 | Show all posts
5 days i wait now , nothing happend


what a joke
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 dahak234 Last edit in 2016-5-6 00:25:46

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kittylicker (s...
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Post time 2016-5-6 00:31:28 | Show all posts
Sorry you feel that way dahak234, but I did not submit your info as stated above untill I received your info It has been less than 24 hours since your info was submitted and it usually takes a minimum of 48 hours for the dev team to research a problem such as this. Please be patient and you WILL get compensation.

KittyLicker
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 kittylicker (s... Last edit in 2016-5-6 00:31:28

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 Author| Post time 2016-5-6 02:49:11 | Show all posts
i give up the hope i got the things back i lost

im anyways behind at the race of best player from server 26

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 dahak234 Last edit in 2016-5-6 02:49:11

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Post time 2016-5-6 03:06:14 | Show all posts
Edited by kittylicker(s1) at 2016-5-6 03:09

dahak234.  According to the dev team in game logs, you used the theresa in augmentation to lvl her up so you will not be compensated for that portion of your issue. Sorry I am sure that is not what you wanted to hear but if you have any other issues please bring them to our attention.

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 kittylicker(s1... Last edit in 2016-5-6 03:06:14

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dahak234
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 Author| Post time 2016-5-6 16:30:19 | Show all posts
i said just a joke

ofc i use a theresa , u think i stopp the game ? i just go on
but still the one i had sunday is miss

and if i use her , what happend with the other shards ? i use the shards too ?


just for u and the logic , if u would check my team u would see that theresa only champion is behind in argument how that can happend ?

i could be unlucky in hero shop ok , but that still i raid each day the dungeon 40 times , still buy shards in shop , still buy shards in guildshop and i got from the amazing hero pack shards too !

how to manage that 1 hero is behind without isuss ?

im sorry but that show me that u guys unable to make a good game and for sure i dont support your game
anymore

good luck bye
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  • Grinding and farming shards is what we all do in game. i have a hero that is not the same lvl as other heroes as well. It is a game and no 1 person will have the same results as another and some heroes may take longer to lvl up than others. This is a normal fact of life unfortunately and we all deal with it at one point or another.
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    2016-5-7 04:44  Reply

 dahak234 Last edit in 2016-5-6 16:30:19

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