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Transfer Diamonds STILL not done

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sausageroll in...
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Post time 2016-5-9 05:15:09 | Show all posts |Read mode
Transfer Diamonds STILL not done Reply:3| View:446
Been waiting more than a week now and no responses to multiple tickets.
Ive made the mistake of recharging on the wrong account and so asked if i can transfer the diamonds,

the support replied sure, so i told them which account to take from (Server 22-lamia, IGN : Exter)
and then transfered to (Server 22-lamia, IGN : Maei).
After above one week time, nothing has been done and no responses to tickets. Help please.
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 sausageroll in... Last edit in 2016-5-9 05:15:09

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kittylicker(s1...
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Post time 2016-5-9 05:19:36 | Show all posts
Dear sausageroll. I am sorry you had this problem. Unfortunately diamonds are NOT transferable from one account at another at this time. I hope this answers you question. Feel free to contact us again any time with your questions.

KittyLicker
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 kittylicker(s1... Last edit in 2016-5-9 05:19:36

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kittylicker(s1...
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Post time 2016-5-9 06:39:50 | Show all posts
I will forward this just in case I am wrong on this matter and the dev team will see it shortly.
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 kittylicker(s1... Last edit in 2016-5-9 06:39:50

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Post time 2016-5-9 06:44:47 | Show all posts
Also do you have the order ID # to pass along with that?
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 kittylicker(s1... Last edit in 2016-5-9 06:44:47

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