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:( until now my diamond not arrived after 2 days recharged. fix the service pls

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black_redfav
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Last Visited 2016-06-24
Post time 2016-6-24 09:15:21 | Show all posts |Read mode
:( until now my diamond not arrived after 2 days Reply:1| View:388
where my diamond. lucky im just recharged 400 diamond. if me recharged many how? ist mean want take the money but wont give the diamond? im go summit ticket also no respond at thr. what should i do? pls tell me asap. i want enjoy this game but cant and scared to recharged again
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 black_redfav Last edit in 2016-6-24 09:15:21

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abaddon08
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Post time 2016-6-24 12:33:55 | Show all posts
Hi black_redfav
It sounds like the recharge failed and there should be no money taken from your account if there was then the transaction will drop off (ie not charge) within a few days. Make sure your card is not connected to many accounts and that you are not using many ip addresses when you recharge. Make sure your bank is not blocking the transaction as well.

You may try it again after verifying you have checked the info I gave you and if you do not get a recharge successful message then you may want to try a different payment method like paypal etc

Hope this helps, have fun in-game!
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 abaddon08 Last edit in 2016-6-24 12:33:55

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